IT Manager Release Management
2 weeks ago
**Responsibilities**:
- Review and ensure requests for change (RFCs) are documented
- Define the release management procedure, processes and policy
- Categorize change requests based on defined policy and procedure
- Prioritize changes according to business needs for project releases
- Managing the project-based releases from the development team to operations
- Managing the implementation of project-based changes
- Mediate conflicts related to the change where necessary
- Coordinate and circulate the project-based release schedule
- Convene the change advisory board (CAB) meetings in the absence of Manager Change Management office
- Conduct Post Implementation Reviews (PIRs) after implementation of project-based releases.
- Report all the project-based releases to management in regular basis
- Validate the integrity of project-based release packages for deployment
- Evaluating the change impact and organizational readiness to limit potential risk
- Support and contribute in managing the change portfolio, which allows the organization to prepare for and successfully adopt the change
- Authorize minor and major change requests
- Chair Change Advisory Board in the absence of Manager Change Management office
- Contribute to department level annual plans and administrative activities including availability of resources and capabilities
**Requirements**:
- Bachelor’s degree in Computer Science or Information Technology
- 5 to 7 years’ experience
- ITIL Certification (must)
- PMP training or certification (preferable not a must)
- Knowledge of software development lifecycle
- Knowledge of operating systems and databases
- Knowledge of process management
- Knowledge of Quality control
- Team leadership
- Task management and prioritization
- Teamwork engagement
**Benefits**
- Attractive salaries
- Social & Medical insurance
- Healthy environment
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