Restaurant Receptionist

4 weeks ago

Jeddah, Saudi Arabia Foods gate trading Company Full time

**Duties and Responsibilities**:

- Draw up client bookings for tables and ensure that tables are set before clients’ arrival.
- Manage the front desk by receiving incoming calls, greeting and attending to customers
- Inform guests about the availability of tables and direct them to the tables.
- Keep records of guests who visit the restaurant including all special notes and requirements.
- Assist customers with answers to queries, and proffer solutions to issues within your capacity.
- Collaborate with other restaurant staff and the management to ensure that customer complaints are properly attended to in a timely manner.
- Ensure that clients make payment for services before they exit the restaurant.
- Keep clear records of payments received and make detailed notes of balance payments.
- Communicate with other staff, such as dinners, informing them of clients’ bookings, needs and complaints.
- Delivering consistent, exceptional service in line with the luxury standards.
- Excellent knowledge of restaurant menus to be able to offer guidance and make recommendations.

**Required Knowledge & Skills**
- Excellent phone etiquette
- Excellent communication skills
- Multitasking ability
- Possess retentive memory
- Ability to pay attention to details

**Job Types**: Full-time, Temporary
Contract length: 3 months

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