Associate / Sr Associate - Process Coordination

2 weeks ago

Riyadh, Saudi Arabia Kapsarc Full time

**Position Summary**

To manage the day-to-day activities related to allocating staff to project teams, integrated staffing and resource management, and supporting the professional development for KAPSARC’s project teams. Also Additionally, to coordinate with internal and external stakeholders to successfully fulfill the Advisory services requests in a timely and effective manner.

**Major Accountabilities**

Project Management
- Assist with project management
- related tasks from a PMO perspective.
- Track all initiatives, projects, and deliverables to make sure that activities are on schedule progress.
- Introduce best practice, templates, and forms to align with international excellence models.

Resources Management
- Prepare the forecast of the resources needed for the projects based on the pipeline updates, including the number of resources, the expected utilization throughout the project, the required technical expertise/domain, and the expected timelines, to ensure reporting clear staffing needs to key stakeholders for making decisions on future staffing needs and plans.
- Update the resources’ availabilities and plans on regular basis using the staffing management technology systems/tools, based on the project status (extensions, curtailments shortening, stop end of the project), to ensure optimized utilization of the available resources and the successful fulfilment of the projects from a staffing perspective.
- Provide guidance to KAPSARC’s project teams on their staffing and professional development through understanding their experience, aspirations, and skills while aiming to balance between stakeholder, project team and individual needs.
- Coordinate with other departments to ensure smooth mobilization of cross-functional teams.

Requests Management
- Ensure that the logging process of the energy sector stakeholders’ requests is completed in a timely and accurate manner, all requests are evaluated based on the pre-defined criteria and classified based on the inputs from relevant stakeholders within KAPSARC, and requests received from high level stakeholders are prioritized, in order to maintain accurate records of the stakeholders’ requests.
- Outline the scope of work of the scoped energy sector stakeholders’ requests in a written agreement in order to submit it to the relevant stakeholders for sign-off.
- Work closely with Engagement managers to collect data on the projects’ status, get visibility on all requests received by KAPSARC and coordinate with internal stakeholders at different stages of request handling, to ensure seamless process coordination.

Constraints Management
- Review the data analysis results and propose different scenarios and solutions based on data patterns, trends, and meaningful conclusions and insights, in order to support key stakeholders in making decisions on managing requests’ constraints and problems, based on a solid business judgement.

Policies, Systems, Processes and Procedures
- Provide inputs to the design and implementation policies, systems, and procedure so that all relevant procedural/legislative requirements are, fulfilled while delivering a quality, cost-effective service.

Innovation and Continuous Improvement
- Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.

Reporting
- Analyze the information and prepare reports and dashboards in a timely and accurate manner to meet the requirements, policies, and quality standards.

Related Assignments
- Perform any other duties which the organization may require to be carried out.

**Key Relationships**

Internal
- Project delivery team.
- Knowledge and Analysis team.
- Others, as needed.

External
- Services providers
- Partners

**Qualifications and Experience**

Recommended Qualifications and Years of Experience

Senior Associate
- Bachelor´s degree in Business Administration, MIS, or any other related field with +4 years of experience or
- Master’s degree in Business Administration, MIS, or any other related field with +2 years of relevant experience
- Proven track record of using relevant technology systems and tools.
- Experience in consulting industry is highly preferred.

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