Floor Supervisor

To ensure that the service is at all times performed in a professional manner and to the style as specified by the Restaurant Manager.
- To be fully knowledgeable with every dish served in the Restaurant and to provide explanations as requested by the customer.
- To assist the Restaurant Manager in keeping the morale of the Team up.
- To make sure that Company Policy, the Vision Statement, and Departmental Objectives are followed and always utilized.
- To assist with team management through distribution of tasks and to ensure the monitoring and completion of tasks is done properly and in time allocated.
- To take responsibility for service in the Restaurant under your responsibility during your shift.
- To report, monitor or handle small disciplinary matters.
- To be competent in advising guests with food allergies or dietaries by liaising with the kitchen and bar teams and ensuring the order is processed correctly.
- To ensure that all guest wishes are met so far as is reasonably possible.
- To be aware and promote all services offered in the Restaurant.
- To ensure that all staff call guests by their correct name and title.
- To welcome, sit and take food orders from guests in the restaurant.
- To ensure that service is at all times performed in a professional manner following standards set.
- To ensure that the billing procedure is thorough, correct and signed at completion of each meal.
- To collate information and feedback while attending all staff briefings before each service.
- To obtain feedback from guests and to use this to improve service and to pass on such to the Restaurant Manager.
- To ensure overall responsibility of the running of your station, or private function.
- To assist in preparation, presentation and delivering of trainings sessions to your team.
- To maintain good communication between Kitchen/Services and other departments on a daily specials, shortages, and special dietary requirements.
- To ensure that the Restaurant are maintained to a high standard of cleanliness.
- To ensure that all appliances, fixtures and fittings are safe and work in accordance with
- Health & Safety regulations and report any faults to the Restaurant Manager or his/her Assistants.

Pay: ﷼3,000.00 - ﷼4,500.00 per month

Application Question(s):

- What is your nationality?
- How soon can you start with us?
- What is your salary expectations?
- Do you have transferrable and valid Iqama?

**Experience**:

- Japanese Restaurant: 2 years (required)
- Floor Supervisor: 3 years (required)
- Fine Dining: 3 years (required)