Mechanical Maintenance Supervisor

2 weeks ago

Riyadh, Saudi Arabia Metso Outotec Full time

Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.

At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.

**Job posting end date**: 03/11/2024

**Introduction**:
We are seeking a Mechanical Maintenance Grinding Mills, Supervisor to join our Operation & Maintenance project team for 2 years contract in Saudi Arabia. You will be part of Advisory and Maintenance Team at our customer site responsible about.

**Team you belong to**:
You will join a team maintenance experts dedicated to the service performance and will contribute to achieving customers' expectations in Safety, Quality, and Timeliness.

Our team culture is all about working as a team, providing solutions, and getting things done in a timely manner. The members in our team are located at customer site in Saudi Arabia.

**What you’ll do**:
provide technical supervision/support to customers on their sites, including maintenance, installation, commissioning and start-up of the mining industry equipment like thickeners, filters, flotation cells, grinding mills or related machines.
Identify and supervise the correction of more complex technical problems associated with maintenance, installation, commissioning and start up of the equipment.
Research, evaluate and recommends new products, parts, upgrades and services that will meet customer needs and will add value to our solution.
Provide high technical expertise in the area of trouble-shooting, process knowledge, technical incidents, installation & commissioning, operation, maintenance and requests for Grinding Mills.
Specialize in own technology areas in order to provide expertise support in site operations and technology related incidents and inquiries or problems - coordination & investigation of incidents.
Participate in technical claim or customer complaint handling
Provide Customer on-call support
Provide mentoring / coaching to customer members;
Act as a trainer for customer ; training customer maintenance crew m and provide technical support for them whenever needed.
Contribute to technical knowledge management (service related work instructions, resolution database, fault statistics, activity in technical community) in own technology area;
Provide input to technical documentation, such as manuals, service workbooks and eCatalogues;
Ensure all leads are recorded and opportunities developed as required;
Provide customer feedback for Product Management (technical and commercial), Business Line, Project Implementation and other stake holders;
Full understanding of Safety Culture;
Customer focused;
Lifecycle sales concept and customer understanding.

**Who you are**:
Minimum bachelor level degree in Mechanical/industrial engineering or comparable experience
Solid experience in grinding mill maintenance and grinding mill upgrade projects.
Proven ability to lead service projects under pressure and keeping to deadlines
Good social skills to be able communicate with customer and executing teams
Experience in maintenance practices for industrial process equipment’s.
Good interpersonal and team working skills, with the ability to communicate regularly with internal and external customers
Experience in using project management tools
Experience in field service, commission, maintenance, Q/C processes
Promote grinding mill business in market area, create value added solutions
Managing customer relationship and customer satisfaction service business

How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and process expertise. We are the partner for positive change.

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