Cash Collector

3 weeks ago


Dhahran, Saudi Arabia PROMPT INDUSTRIAL SERVICES Full time

We are looking for Cash collector & Government Relation Officer based in Jubail, Saudi Arabia. The role is for Saudi Nationals only.
- Liaising with municipality, economic department and any other government departments in relation to Trade License and immigration matters
- Keeping abreast with current labor / immigration laws and update the HR staff on any changes
- Responding to staff enquiries on visa/labor /passport matters
- Protecting and developing customer loyalty through Credit Management best practices and knowledge of the Billing process
- Protect and develop customer loyalty through Credit Management best practices and have knowledge of the Billing process
- Perform collections on Rental Cash account receivables through charging the customer’s credit card provided at the time of rental
- Direct Customer contact within the Rental Cash portfolio of business when credit card transactions are denied or credit card information is unavailable
- Responsible for timely packaging of accounts to be sent to 3rd party organizations when alternate collections efforts have failed
- Participate in projects, committees or focus groups related to enhancements in Collections, Accounts Receivable, Credit Billing/Invoicing, or Customer Service and other duties as assigned
- Protect the interest of the company in accordance with governmental authorities, laws and regulation.
- Communicates with various government agencies for certification of documents and coordinates with third parties on documentation needs;
- Other duties as requested from time to time.

**Requirements**:

- 2-5 years local experience
- Good communication skills
- Good command of English and Arabic both oral and written
- Excellent customer service skills.
- Proactive and responsible
- Cooperative

Ability to commute/relocate:

- Jubail: Reliably commute or planning to relocate before starting work (required)