Channal Manager

Who We Are

Opontia is the only digital-first consumer goods group in MENAT and Central & Eastern Europe, growing by acquiring successful e-commerce brands. We accept, operate, and scale outstanding e-commerce brands with superstar products. We are backed by leading global investors and have raised one of the largest Series A rounds in the region at $42M. We have offices in Riyadh, Istanbul, Warsaw, and Dubai.

**Channel Manager Opportunity**:
**Key Responsibilities**:

- Manage brands end-to-end across different marketplaces (such as Trendyol, Hepsiburada, Amazon, etc.) daily by focusing on stock availability, price competitiveness, and assortment growth.
- Manage processing, fulfillment, and delivery of orders across all platforms in coordination with the Ops team.
- Analyze and take strategic marketing initiatives based on sales/marketing performance.
- Respond to pre and post-sales queries and reviews.
- Process returns and claims submissions across marketplaces in coordination with Ops
- Plan promotional campaigns and coordinate execution with the platforms
- Plan marketing campaigns with inputs from Brand Managers and Marketing teams
- Ensure optimal product presentation in terms of content, graphics, and images to drive sales and profitability through proper merchandising and visibility on online platforms and channels
- Gain complete category understanding in terms of highly demanded products, average basket size, and competitors to maximize and ensure consistent growth of the brand
- Work with cross-functional teams to resolve any issues impacting businesses and platforms
- Present analysis and recommendations to internal and external key stakeholders.
- Build strong relationships with Trendyol, Hepsiburada, Amazon, etc. account managers to increase exposure & get category insights to grow the brand

**Perfect fit**:

- 2+ years experience in e-commerce (preferably Trendyol, Hepsiburada, Amazon, etc.) doing online store setup, content creation, data analysis, usage of in platform-tools, order management, and fulfillment
- Experience building online strategies to increase sales, reduce costs and drive conversion of products, including price optimization, PPC, coupons and deals, customer communications, creative, subscribe and save, removing unprofitable products
- Experience in the GCC market; experience in Eastern European is a plus
- Fluency in Arabic and English.
- Proficiency in Microsoft Word, PowerPoint, Excel, and Outlook
- A highly entrepreneurial and analytical self-starter who can manage multiple projects
- Sound time-management and organizational skills; Excellent communication, problem-solving, and conflict-resolution skills with the ability to make quick judgment calls under pressure.
- Desire to work in a high-growth startup environment. Ability to work in a fast-changing environment and deliver results consistently