Manager - IT Quality Assurance

1 week ago


الرياض, Saudi Arabia Qiddiya Investment Company Full time

**Responsibilities**:

- Developing Quality Assurance Policies: Implement and follow QA policies and procedures to ensure product quality.
- Conducting Audits: Regularly conduct internal audits to ensure compliance with quality standards.
- Managing QA Team: Lead and manage the QA team, including raining, and performance evaluations.
- Analyzing Data: Analyze quality data to identify trends and areas for improvement.
- Customer Feedback: Collect and analyze customer feedback to identify quality issues and implement corrective actions.
- Collaboration: Work closely with other departments, such as IT Infrastructure and IT Operations, to ensure quality standards are met.
- Problem Solving: Identify and resolve quality issues promptly to minimize impact on production and customer satisfaction.
- Reporting: Prepare and present quality reports to senior management, highlighting key metrics and improvement areas.

**Requirements**:

- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 6+ years of experience in IT quality assurance.
- Experience with automation testing tools, frameworks, and practices.
- Excellent analytical and problem-solving skills.
- Strong leadership abilities with experience managing teams.
- Effective communication skills, both written and verbal.
- Ensure all testing processes and practices comply with industry standards.



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