Pwc Academy
3 weeks ago
**Line of Service**
Assurance
**Industry/Sector**
Not Applicable
**Specialism**
Assurance
**Management Level**
Manager
**Job Description & Summary**
offerings, risk and quality requirements, systems and processes in the planning and execution of all our tax courses.
We are looking for a team player who thrives in dynamic, flexible and a KPI focused environment and is committed to delivering excellence at all times.
PwC’s Assurance Academy is an innovative development programme that provides training and real time business opportunity to assurance professionals looking to broaden their skill set. It provides experience across a broad range of topics and creates a real community atmosphere that fosters support and learning among all its graduates.
**1. Planning and organizing**
Acknowledge the receipt of hand over from the BD team and ensure that all necessary steps is completed before the delivery of the engagement (e.g.
R&Q completed, engagement letter/contract signed, etc.)
Initiate the set-up of client in the PwC internal systems/database (job codes,
enrolment to client’s portal.
Organize and conduct a kick-off meeting with the relevant stakeholders
Engagement and of internal and external SMEs in the planning phase
Project planning - scheduling, SME resourcing, initiation of SME’s contracts,
logistics for training delivery and for the SME Trainer briefing
Setting up a communication plan.
**2. Manage the content development phase**
Communicating the expectation from various stakeholders in terms of content, quality, timeline, etc.
**3. Manage the delivery phase**
Making sure that the delivery is as per plan - performing quality check during
the delivery of the course.
**4. Quality control**
Quality control on material, delivery and other client deliverables
Analysing and managing project risks
Analyzing client and participant feedback for improvements
Trainer performance analysis and overall trainer management
**5. Managing project economics/reporting**
Review and update of PTs upon handover from the BD team.
Monthly updating course manager dashboard
Updating revenue forecast every week and to keep the internal stakeholders up to date
Client billing and debtor management
Third party supplier/contractor’s invoices
Updating the project hub update
**6. Client communications and management**
Client management and obtaining client feedback
Review and submission of post course reports
Organising periodic update meeting with client to discuss overall status of the
project
**7. Account accelerators**
Maintain and develop strong relationships with client key contact
Actively develop new relationships to widen network within the same client
Identify any other training opportunities in the client.
**8. Assist in training delivery when needed on Project Management**
**Minimum academic qualifications**:
Business Administration degree with at least 7 years of course administration experience in the professional training services as full-time job
**Desired academic qualifications**:
Bachelor degree
Professional qualifications required:
Agile project management, PMP
**Minimum years of work experience**:
7 years Relevant previous employers: PwC or organization involved in providing education/training sector.
**Any specific industry or geographic experience**:
training, learning industry
Specific technical expertise:
**Specific skills required**:
- High level of technical proficiency and computer literacy particularly with Excel, Word, MS Project and PowerPoint
- Expertise in management of the full systems approach to training, including, design, development, delivery and evaluation of training.
- Experienced project manager, particularly in the field of learning and organizational development
- Able to articulate the purpose, aims and outcomes of the PDP and its individual modules to different stakeholders.
- Proactive, emotionally resilient, able to influence and negotiate with executive level stakeholders.
- Sophisticated communication skills, able to interact effectively with a wide range of people.
- Able to take full accountability and ownership for project delivery
- Highly structured and meticulous in approach with high attention to detail
- Able to negotiate with executive level workshop suppliers for preferential delivery rates.
- Highly adaptable to changing business requirements
- Professional yet approachable manner
- Flexibility in working hours (evenings, weekends as and when required)
