IT Quality Controller
3 months ago
IT Quality Controller to play a role in ensuring excellence. Collaborate closely with various departments to execute and validate test cases, ensuring deliverables meet stringent quality standards. Attention to detail, analytical skills, and problem-solving aptitude.
**Responsibilities**:
- Develop and execute comprehensive test plans to achieve project goals.
- Facilitate design, construction and execution of test cases/ test scenarios
- Collaborate with Business Analysts to ensure requirements are testable and well defined
- Implement preventative and corrective measures to meet quality assurance criteria.
- Collect and analyze statistical information related to quality metrics.
- Ensure that user expectations are met during the testing process.
- Create and document policies and procedures for quality assurance.
- Investigate customer and product complaints to drive continuous improvement. Maintain adherence to quality and industry regulatory requirements.
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**Skills and Abilities Required**:
- Familiarity with QA programs and databases
- Advanced MS Office skills
- Reporting software experience
- Excellent verbal and written communication skills
- Strong analytical abilities and attention to detail.
**Qualifications**:
- Four plus years of testing and quality inspection experience in Telecom Service Provider industry
- Bachelors degree in Information Systems, Computer Science, or related discipline
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