User Experience Research Manager

5 months ago

Riyadh, Saudi Arabia HungerStation Full time

**Company Description**
Hungerstation is the first Saudi Food delivery App in the region Established in 2012. Today Hungerstation enables you to browse the largest selection of restaurants and supermarkets in KSA that reach 35,000+ options.
In Hungerstation, we stand for our customers' satisfaction, partners’ loyalty and riders’ wellbeing, in addition to our expansion vision - always aiming higher and moving forward to the utmost levels of service platform.

Hungerstation is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

**Responsibilities**
- Foster a culture of team involvement in user research, team analysis, design rationale and decision making based on user needs
- Manage the usability and accessibility testing process from recruiting participants, designing test tasks, and preparing discussion guides, to test moderation, analysis and presenting results
- Influence other teams (tribes) or entities (global) agenda with their findings and vision of the product strategy, considering larger business goals and longer term vision
- Collaborate in global or domains or cross company research topics and could be a reference for the topic outside the company
- Understands and carries business and user goals & priorities into the research roadmaps and plans.
- Produces and communicates robust research insights that impact the strategy at cross tribe or/and global level
- Make exceptional product strategy contributions, facilitating discussions and workshops, where there is likely to be a significant business or organizational impact
- Create Organizational courses to share Research 101 thinking to all learn from and be implemented by research team
- Assessing which areas are worthy of future research in line with business/ commercial objectives, and starting projects to look into them.
- Strong command of a broad set of qualitative and quantitative user research methods with the ability to discern and recommend the right method(s) for a project.
- Demonstrated ability to define and implement Agile UX research practices.
- Demonstrate an understanding of creative and advertising production and design aesthetic
- Help develop customer personas and map out the end to end customer journey across
- Defines together with the team the research processes
- Manages the collaboration interfaces with design
- Challenges existing and adapts new methods
- Participate in the Division’s budgeting cycle and provide input to the budgeting process
- Participate in the identification and recruitment of key talents for their respective Department
- Manage, guide and assist direct reports to perform their functional operations in accordance with set policies and procedures

**Qualifications**
- Bachelor’s Degree in User Experience Design, Design Communication, Human Computer Interaction, Human Factors, Experimental Psychology, Cognitive Science, Anthropology, Sociology, Human Factors, Psychology, Design, HCI, or related field
- 5-8 years of experience in user research across qualitative and quantitative methods
- 1-2 years experience leading a research team
- High level expert in experimental design for qualitative research, user-centered design methodology, data analysis, and reporting and communicating results
- Expert level planning, designing, preparing and running user research activities to support the design, development and continuous improvement (including contextual discovery, experience mapping, diary studies, early stage concept and prototype testing, lab based and contextual usability and accessibility testing)
- Arabic and English language is required
- Experience with KSA market is highly preferred

**Additional Information**
- We offer visa & relocation support globally to our permanent employees.
- Exchange ideas and meet 2000+ colleagues from different teams within Delivery Hero in our active guilds and through our global tech & product community.
- Develop your skills with your personal educational budget for conferences and external training.
- Access our e-learning platform LinkedIn and participate in our various inhouse training, including German learning options.
- And much more

  • User Experience Researcher

    5 months ago

    Riyadh, Saudi Arabia webook.com Full time

    you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring and average? If yes, then this is the job youre looking for. UXBERT Labs is one of the best digital and user experience design agencies in the GCC working with the biggest...

  • User Experience Researcher

    2 months ago

    Riyadh, Ar Riyāḑ, Saudi Arabia UX Labs Full time

    Job Description**About the Role**We are seeking a highly skilled User Experience Researcher to join our team at UX Labs. As a User Experience Researcher, you will play a critical role in uncovering valuable user insights that inform our design decisions.Key ResponsibilitiesUser ResearchConduct comprehensive user research using a range of methodologies,...

  • User Experience Lead

    5 months ago

    Riyadh, Saudi Arabia VARSOFIA Full time

    For one or our Client we are looking for User Experience (UX) Lead. On this position you will drive the user experience and mentoring the UX designers, taking lead on high-impact challenges that ultimately delight the customers. You are exceptional in leading product discovery with your team, transforming ill-defined opportunities into innovative experiences...

  • User Experience Designer

    5 months ago

    Riyadh, Saudi Arabia IBM Full time

    Introduction Thomas J. Watson said it best: “Good design is good business.” Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart...

  • User Experience Team Lead

    5 months ago

    Riyadh, Saudi Arabia VARSOFIA Full time

    **For one or our Client we are looking for **User Experience (UX) Lead. **On this position you will drive the user experience and mentoring the UX designers, taking lead on high-impact challenges that ultimately delight the customers. You are exceptional in leading product discovery with your team, transforming ill-defined opportunities into innovative...

  • User Experience Designer

    5 months ago

    Riyadh, Saudi Arabia Talent Pal Full time

    Introduction Thomas J. Watson said it best: “Good design is good business.” Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart...

  • User Experience Designer

    6 months ago

    Riyadh, Saudi Arabia Talent Pal Full time

    Deep understanding of user experience concepts and user experience design. Strong and creative design skills. Ability to conduct user research to understand user needs and analyze relevant data. Ability to create wireframes and interactive models. Knowledge of interface and user experience design tools such as Adobe XD, Sketch, Figma. This job has been...

  • Senior User Experience

    5 months ago

    Riyadh, Saudi Arabia IBM Full time

    Introduction Thomas J. Watson said it best: “Good design is good business.” Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart...

  • User Interface

    7 months ago

    Riyadh, Saudi Arabia AlBorg Diagnostics Full time

    Al Borg Diagnostics is seeking a skilled and detail-oriented User Interface Designer to join our team. As a leading provider of diagnostic health services in Saudi Arabia, we prioritize delivering a seamless and user-friendly experience to our customers. If you are passionate about creating user-centric designs and have a strong background in user interface...

  • UX Researcher

    5 months ago

    Riyadh, Saudi Arabia FlyAkeed Full time

    FlyAkeed, a SaaS company in the travel technologies and managed services industry, is seeking a UX Researcher to join its team. In this role, you will be responsible for conducting research to understand user needs and behaviors, and using that information to inform the development of user-focused products and experiences. As a UX Researcher at FlyAkeed, you...

  • Senior User Experience

    6 months ago

    Riyadh, Saudi Arabia Talent Pal Full time

    Thomas J. Watson said it best: 'Good design is good business.' Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart of solutions like...

  • User Acquisition Manager

    5 months ago

    Riyadh, Saudi Arabia Games Factory Talents Full time

    Our client, a world-leading game studio in Riyadh, is seeking a User Acquisition Manager to own paid media, growth, and analysis to support SGS upcoming game titles. She/he will succeed in being able to acquire users from multiple traffic sources, understand how to estimate whether the traffic buys are profitable at an early stage and iterate creatives in...

  • User Experience Designer

    5 months ago

    Riyadh, Saudi Arabia Globant Full time

    We are a digitally native technology services company with 28,000 Globers across the Global. We are where innovation, design and engineering meet scale. We use some of the latest technologies in the digital and cognitive field to empower organizations in every aspect. We want you to join us to work for the biggest clients in tech,media & entertainment where...

  • UX Researcher

    5 months ago

    Riyadh, Saudi Arabia Flying Bisons Full time

    **Flying Bisons is one of Europe's leading digital consulting companies**, **with a new office in Riyadh**.** We shape, build, and deliver digital products that drive business results for our clients. We stand out thanks to a unique end-to-end process (Research & Strategy, Design, Development, Analytics & Optimisation) that allows us to approach each...

  • UX Researcher

    7 months ago

    Riyadh, Saudi Arabia UX Labs Full time

    Job Overview We are looking for an enthusiastic UX Researcher to join our team in Saudi. In this role, you will have the opportunity to work on research tasks and projects where you will perform various user research activities such as user interviews, usability tests, focus groups, and more. **Responsibilities**: - Plan research projects, including...

  • UX Researcher

    2 months ago

    Riyadh, Ar Riyāḑ, Saudi Arabia UX Labs Full time

    UX Researcher Job DescriptionWe are seeking a skilled UX Researcher to join our team at UX Labs. As an On-Demand/Project-Based UX Researcher, you will have the opportunity to work on a diverse array of projects with various clients, contributing your expertise to uncover valuable user insights.Key ResponsibilitiesUser ResearchPlan and conduct user research...

  • Research Assistant

    5 months ago

    Riyadh, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full time

    Operates various instruments and masters different relevant techniques; performs routine laboratory and equipment maintenance; manages laboratory inventory; assists senior technical staff or research investigators by performing experimental research following established protocols; analyzes results; enters data; and provides training for students and junior...

  • Senior UX Research Consultant

    5 months ago

    Riyadh, Saudi Arabia VARSOFIA Full time

    **What You'll Do**: - Develop a trusted reputation as a research expert and a product and design thought leader among designers, product managers, engineers, and data analysts who care deeply about creating topnotch user experiences. - Create and own your research roadmap, prioritizing research that will have the most significant impact on your teams...

  • Research Associate

    5 months ago

    Riyadh, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full time

    Masters various techniques relevant to ongoing research projects; performs experiments in an independent manner; collects, prepares, and analyses specimens or conduct animal studies; calculates and evaluates results; maintains efficient operation of the laboratory such as laboratory inventory, organization and orders; keeps up-to-date of current publications...

  • Senior UX Research Consultant

    2 months ago

    Riyadh, Ar Riyāḑ, Saudi Arabia VARSOFIA Full time

    About the RoleVARSOFIA is seeking a seasoned Senior UX Research Consultant to drive the research of mobile and desktop applications. As a key member of our transnational team, you will collaborate with researchers, designers, product managers, and software developers to create impactful conceptual ideas that bring simplicity and user-friendliness to complex...