Collector (Cl607779)

-Requisition Number
EMEA09255
Employment Type
Full-time
Location
Riyadh

**Job Summary**:
A collector is primarily responsible for helping companies manage their cash collections and recoveries from customer and help credit function keep customers credit worthiness in check. A collection **recovers overdue payments on accounts**. Collectors track debtors down by phone or mail or customer visits and assist them to make payments by negotiating repayment plans, and encouraging them to find alternative payment solutions.

**Principal Duties and Responsibilities**:

- Develop and maintain a tracking system of incoming and late payments.
- Learn and develop understanding of weekly and monthly collection reports.
- Monitor, etimad report to follow up different stages of payments in public hospitals.
- Make full use of aging reports and monitor and date late payments
- Assist GBS in follow ups in case of no response from customers.
- Assist in maintaining customer data in customer master file with local and GBS teams and update as necessary with key contact information from all customers.
- Inform debtors of their payment status and timelines for repayment
- Negotiate repayment and financial plans as needed
- Address questions, complaints, or suggestions
- Follow up on late payment notices, monthly SoAs shared by GBS team
- Monitor and resolve discrepancies in documentation by liaising with relevant commercial, CS and operations teams.
- Update and review all accounts to keep records of payments up-to-date
- Represent company when legal action is needed
- Inform upper management and leaders when legal action is needed and in place
- Resolve legal matters and update records
- Report weekly and monthly to GBS and country controller prioritized and progress on due payments from customers.

**Expected Areas of Competence**:

- Graduate/Diploma holder with atleast 2 years of experience in similar position preferably in healthcare sector.
- Must be Saudi National (Male/Female)
- Ability to communicate in English other than Arabic.

**Education/Experience Requirements**:

- Graduate/Diploma holder with atleast 2 years of experience in similar position preferably in healthcare sector.
- Must be Saudi National (Male/Female)
- Ability to communicate in English other than Arabic.