Laundry Manager

4 weeks ago

Hofuf, Saudi Arabia InterContinental Full time

**FINANCIAL RETURNS**
- Participate in the preparation of the annual departmental operating budget and financial plans (Revenue). Monitor budget and control expenses without effecting quality.
- Cooperate with Housekeeping in Linen inventory to maintain the par stock.
- Assists purchasing and Housekeeping in analysis and selection of new linen and uniforms by testing the materiel.
- Prepares a monthly laundry & dry cleaning production summary report.
- Secure and maintain good connection with clients.
- organize an effective structure that ensure quality service and retaining clients

**PEOPLE**:

- Manage day-to-day staffing requirements, plan and assign work, establish performance and development goals for team members. Provide mentoring, coaching, training and regular feedback to help manage conflict and improve team member’s performance.
- Educate and train all team members in compliance with federal, state and local laws and safety regulations. Ensure colleagues are properly trained and have the tool and equipment to carry out their job duties.
- May assist in difficult tasks and in high pressure of work during the high volume period.
- Conduct functions such as interviewing, hiring, performance appraisal, counselling and dismissal if necessary, to ensure appropriate staffing and productivity. Consult with General Manager or his delegate and personnel Manager, as appropriate, in performing these duties.

**GUEST EXPERIENCE**:

- Manage the quality & Services of Laundry & Dry Cleaning department. Checks constantly all laundry and dry cleaning equipment, to ensure that machines are kept clean, properly maintained and in efficient operating condition.
- Prepare maintenance requisitions and maintain a follow up file to ensure that equipment does not fall into disrepair.
- Interacts as appropriate with guests, as well as individuals outside of the hotel, including suppliers, contractors, and competitors.
- Monitor wash formulas and use of chemicals in order to maintain whiteness/brightness of linen and to ensure linen is returned to user departments free of stains and unpleasant odours.
- Coordinate with Executive House Keeper and Food & Beverage Manager to ensure that there is an adequate supply of linen and uniforms available at all times, in particular on weekends/ holidays/high occupancy and when laundry is closed.
- Inspect Guest Laundry, Guest dry Cleaning and pressing work on a daily basis, to ensure that optimum quality of work, prompt pick-up and on time delivery of garments.
- Establish and updates a 3 years plan, including necessary replacement / addition of equipment.

**RESPONSIBLE BUSINESS**:

- Propose / implement in coordination with Chief Engineer, possible energy saving (Green Engage) in the laundry and dry cleaning department.
- Provide PPE (Personnel protective equipment) to all laundry & dry cleaning staff and make sure the PPE being used to protect them from chemicals / heat.
- Schedules working times in a way to optimize production, utilization of equipment well as utilization of water and energy.

**What you can expect from us**:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing

framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on t

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