IT Support

4 weeks ago

المملكة العربية السعودية, Saudi Arabia Ahmed Elsaawy est. Full time

Responsibilities
You'll be responsible for the smooth running of computer systems and ensuring that users get maximum benefits from them.

monitor and maintain computer systems and networks
talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
troubleshoot system and network problems, diagnosing and solving hardware or software faults
replace parts as required
provide support, including procedural documentation and relevant reports
follow diagrams and written instructions to repair a fault or set up a system
set up new users' accounts and profiles and deal with password issues
respond within agreed time limits to call-outs
work continuously on a task until completion (or referral to third parties, if appropriate)
rapidly establish a good working relationship with customers and other professionals,
test and evaluate new technology
conduct electrical safety checks on computer equipment.

**Job Types**: Full-time, Contract
Contract length: 24 months

**Salary**: ﷼4,000.00 - ﷼4,500.00 per month

Expected Start Date: 20/03/2024

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