Store Solutions Application Senior Systems Analyst
4 months ago
**Accountabilities**
- Analyze business processes to uncover areas for documentation enhancement, process simplification, and opportunities for automation and operational improvements, subsequently recommending the adoption of new systems enhancement and optimization that align with the organization's business objectives.
- Set up, track, and use key performance indicators (KPIs) for system availability, reliability, and security to assess and enhance system performance.
- Comply to departmental Standard Operating Procedures (SOPs), policies, and Service Level Agreements (SLAs) to ensure standardized and efficient operations.
- Contribute to the in-depth analysis of existing business processes within the domain, identifying inefficiencies and potential areas for optimization.
- Develop comprehensive plans to streamline processes, enhancing overall operational effectiveness and employee experience and implement change management processes to minimize disruption during system updates or changes.
- Collaborate with the IT team to integrate new technologies into the system, ensuring they complement and enhance existing workflows.
- Regularly analyze -related data to derive insights that inform decision-making and strategy as well as create and present reports to senior management, highlighting key findings and offering recommendations based on data analysis.
- Regularly assess and mitigate risks associated with systems and data, maintaining a focus on data privacy and security.
- Stay informed about the latest trends and advancements in technologies and practices, assessing their applicability to the organization.
Work Environment
- Indoors : 100%
- Outdoors : 0%
- Working Days : 5 Working Days
- Days off : 2 Days Off
- Working Hours : 8:00 AM - 6:00 PM (1 hour break)
**Job Requirements**
Education
- BSc in IT (MIS)
Experience
- Proficiency in languages such as SQL, Java, Python, or.NET
- Skills in database technologies like SQL Server, Oracle, MySQL
- Knowledge of various phases of SDLC
- Familiarity with common ERP and CRM platforms, such as SAP, Oracle, Salesforce
- Experience with BI tools like Tableau, Power BI
- Understanding of various operating systems like Windows, Linux
Computer Skills
- MS Office Suite
- PMP
Languages
- English
- Arabic
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