IT Analyst
2 days ago
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.
The position is responsible for the following main areas:
- Responsible of maintaining steady site services across the site and providing extended support and troubleshooting for issues outside the scope of vendor- Support Digital events and Digital Lab for affiliate.- Effectively communicate and coordinate with local business teams to execute the delivery of IT capabilities by utilizing project management methodologies.- Act as a IT Quality Analyst ensuring all Lilly Quality processes are followed
**Responsibilities**:
- Retain overall oversight on IT Operations and Infra related Project delivery for the affiliate- Project Management - Drive IT Projects acting as Project Manager within affiliate or at area level- Support Digital event in close partnership with Digital manager drive planning and seamless execution of all virtual event- Define, replicate/ develop and deploy relevant training agenda for employees for developing technical expertise and confidence- Responsible for maintaining steady site services across the site and Providing extended support and troubleshooting for issues outside the scope of vendor- Implementing regional and local infrastructure projects and upgrades- Maintaining and ensuring smooth operations of server room, LAN & WAN network equipment’s- Supplier manager for local and regional vendors including Vendor callout. contracts and coordination- Ensures completion of all appropriate Computer Systems Validation (CSV) requirements- Manages the accuracy, completeness, and quality of all change request (CR) packets- Implements innovative approaches when integrating new technologies supporting business transformation.- Anticipates the implication of technical decisions on all parts of the IT portfolio, and influences life-cycle decisions accordingly.
Basic Requirements:- Independent self-starter with strong time management, team coordination and problem-solving skills- Demonstrated Strong ability to independently engage business users in converting their requirements to meaningful solutions.- Ability to manage assignment independently with little support.- Excellent communication and coordination with remote customers.- Passion for quality and excellence of work- Strong teamwork and interpersonal skills- Ability to handle and own multiple projects though proper planning, testing and outstanding execution- Excellent administration and organizational skills
Additional Skills/Preferences:
Knowledge of designing videos and graphic outputs will be an added advantage
Other Role Requirements:
- Will require domestic travel, and may require international travel
- May require evening/weekend work
- Must be legally allowed to work in KSA
Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
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