Medical Preauthorization

4 months ago


جدة, Saudi Arabia Bupa Arabia Full time

To ensure medical spend (In-Patient & Out-Patient services) is controlled by ensuring that pre-authorization decisions are within defined SAMA & CCHI regulations, accepted guidelines and high quality medical standards, safeguarding the member's health & safety and aligned to BUPA Values

Medial Cost & Service Management
- Adjudicate the cases (In-Patient & Out-Patient) based on common medical prcatice and inline with Bupa protocols and policy.
- Ensure the decisions are according to the best medical standards and agreement terms & conditions in order to prevent abuse, fraud and overtreatment

High quality medical decision & patient safety
- Ensure working with high quality of decision making with Zero QDI (Quality Demerit Index) A or B
- Ensure the medical decisions are consistent and are implemented based on clinical and practice guidelines signed off by the organization.
- Ensure high customer satisfaction in line with BUPA values and business strategy

Efficiency management
- Ensure achieving the daily targets in terms of productivity & speed of response.
- Ensure proper interpretation and usage of clinical skills

Compliance to policy and Regulation
- Report all high value calims as per agreed process.
- Highlight and report fraud, abuse, and anti-selection.
- Follow CCHI policy’s terms and conditions

Support & contribute in capability building
- Constantly upgrade his knowledge and experience in order to meet challenges.
- Offer professional help to the rest of his team members.
- Provide positive feedback and help in solving problems

**Skills**:

- Valid Saudi Commission
- Clinical experience in General practitioner / Emergency / Family Medicine
- Insurance experience preferable
- Minimum 3 years of clinical experience excluding internship year.


  • Healthcare Center

    3 months ago


    جدة, Saudi Arabia Bupa Arabia Full time

    Role Purpose: Handle all cases received from the outbound related channels and provide world-class service in every interaction for Health Care Center performance and customer satisfaction as per company and department’s standards and provide a competent, courteous, efficient and proactive point of contact for customers both internal and external with high...