Automation Application Engineer
5 months ago
Job Advert
Internal Job Title**:Automation Application Engineer**
Business**:Lucy Switchgear Arabia**
Location**:Dammam, Saudi Arabia**
Job Reference No**: 3387**
**Job Purpose**
- Application Engineer responsibilities include providing technical support to our clients and assisting our sales team with demonstrations and prototypes throughout the sales process.
- Provide technical support during product approval testing and Factory acceptance.
- Ultimately, you will work directly with our clients and provide support for our sales, engineering and development teams as needed.
**Key Accountabilities**
These will include:
- Provide clients with technical support as needed and relay information to our sales and engineering teams for ongoing development.
- Provide support to the production team during customer approval process and FAT.
- Perform diagnostic tests, fault finding and debugging installed solutions.
- Keep up with advancements in automated switchgear engineering and new technologies.
**Qualifications, Experience & Skills**
- Bachelor’s degree in Electronics/Electrical engineering
- Proven work experience as an Application Engineer or similar role
- Previous experience in sales or customer services is advantageous.
- Proven knowledge of automation integration, communication protocols and platforms.
- Distribution Switchgear knowledge will is advantageous.
**Behavioral Competencies**
- Assertive and confident
- Excellent analytical, fault finding and problem-solving abilities.
- Exceptional customer service and interpersonal skills
- Superb collaboration and communication
- Great organization and time management
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