Restaurant Operation Manager
3 months ago
**إدارة العمليات اليومية**:
**المسمى الوظيفي**: مدير تشغيل مطعم
**الموقع**: يتم تحديده فى المقابلة
**التقارير إلى**: المدير العام / مالك المطعم
**الوظيفة**: دوام كامل
**الواجبات والمسؤوليات**:
- ضمان سير العمل اليومي في المطعم بسلاسة وكفاءة.
- الإشراف على جميع الموظفين في المطبخ، خدمة الزبائن، والصيانة.
- مراقبة الأداء والتأكد من الالتزام بالمعايير الصحية والسلامة.
**إدارة الموظفين**:
- توظيف وتدريب الموظفين الجدد.
- إعداد جداول العمل وضمان التوزيع المناسب للمهام.
- تقييم أداء الموظفين وتقديم التوجيه والتدريب المستمر.
- **التعامل مع العملاء**:
- ضمان رضا العملاء من خلال تقديم خدمة مميزة وحل المشكلات التي قد تطرأ.
- التعامل مع شكاوى العملاء ومتابعتها لحلها بفعالية.
**إدارة المخزون**:
- مراقبة وإدارة المخزون والتأكد من توفر جميع المواد اللازمة للعمل.
- إعداد وتقديم تقارير دورية عن المخزون وتقدير احتياجات الشراء.
**التسويق وتطوير الأعمال**:
- المساهمة في تطوير استراتيجيات التسويق لزيادة مبيعات المطعم.
- متابعة وتقييم حملات التسويق والعروض الترويجية.
**إدارة الميزانية والتحليل المالي**:
- إعداد وإدارة الميزانيات وتحليل التكاليف.
- مراقبة الإيرادات والمصروفات وتقديم تقارير دورية للمدير العام.
**الامتثال للقوانين واللوائح**:
- التأكد من التزام المطعم بجميع القوانين واللوائح المتعلقة بالصحة والسلامة.
- التعامل مع عمليات التفتيش من الجهات الحكومية وضمان الامتثال للمعايير المطلوبة.
**المهارات والمؤهلات المطلوبة**:
- خبرة سابقة في إدارة المطاعم أو في دور قيادي مشابه لا تقل عن 5 سنوات فى احدي البرندات المشهورة.
- مهارات قيادية قوية وقدرة على إدارة فريق عمل كبير.
- مهارات تواصل عالية وقدرة على حل المشكلات بفعالية.
- معرفة جيدة بإدارة المخزون والتحليل المالي.
- القدرة على العمل تحت الضغط وإدارة الأزمات.
- شهادة في إدارة الأعمال، إدارة الفنادق، أو مجال ذي صلة (يفضل).
**ظروف العمل**:
- بيئة عمل سريعة الوتيرة، تتطلب مرونة في أوقات العمل بما في ذلك الأمسيات وعطلات نهاية الأسبوع
Pay: ﷼5,000.00 - ﷼8,000.00 per month
**Language**:
- English (required)
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