Infrastructure Director

2 months ago

الرياض, Saudi Arabia robusta Full time

Octopus by RTG is enabling a key partner organization to build their digital hub in Egypt looking for the right pioneers to work on exciting AI Projects.

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.

Octopus is specialized in rapidly assembling remote global tech teams that are fully aligned with the culture and practices of a particular brand. By providing tailored hubs to suit its clients needs, Octopus gives companies all the advantages of remote work and offshoring without all the negatives.

**Requirements**:
**Key Responsibilities**:

- **Infrastructure Management**: Oversee teams and third-party vendors managing data center operations, including servers, storage systems, networking equipment, and power/cooling systems.
- **Resource Allocation**: Provide guidance on resource planning and capacity management to optimize data center resources and scalability, implementing industry best practices.
- **Server Deployment & Configuration**: Supervise server deployments, hardware upgrades, and software installations, ensuring configurations meet performance, security, and compliance standards.
- **Network Management**: Manage network equipment configuration, performance monitoring, and troubleshooting; implement security measures to prevent unauthorized access and cyber threats.
- **Storage Administration**: Oversee storage systems, resource provisioning, data replication, and backup solutions, ensuring data integrity and availability.
- **Security & Compliance**: Enforce security policies, implement access controls and intrusion detection systems, and ensure compliance with industry regulations and data privacy standards.
- **Disaster Recovery & Business Continuity**: Develop and implement disaster recovery plans, backup procedures, and failover mechanisms to ensure operational resilience.
- **Leadership & Development**: Lead and mentor teams, assign tasks, provide training, conduct performance evaluations, and foster a collaborative work environment.
- **Documentation & Change Management**: Ensure accurate documentation of data center configurations and processes; adhere to change management protocols for infrastructure updates.
- **Continuous Improvement**: Identify opportunities to improve service delivery, streamline workflows, and stay updated on industry best practices and technologies.

**Requirements**:

- **Experience**: 12+ years in IT, preferably in the retail industry, with experience in building and managing IT solutions.
- **Technical Skills**:
- Strong knowledge of IT infrastructure (networks, servers, cloud services).
- Deep understanding of IT systems (programming languages, operating systems, IT platforms).
- Experience with ITIL or other IT service management frameworks.
- **Leadership Skills**: Proven ability to manage and develop teams, fostering a culture of continuous improvement.
- **Analytical & Problem-Solving**: Strong skills in analyzing issues and implementing effective solutions.
- **Communication**: Excellent verbal and written communication in Arabic and English; strong interpersonal and conflict resolution skills.
- **Business Acumen**: Ability to align IT solutions with business needs and objectives.
- **Ethical Practices**: Commitment to quality, accountability, and ethical project management.

**Qualifications**:

- **Education**: Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related field.
- **Experience**:
- 12+ years of experience in infrastructure and IT operations.
- Proven expertise in managing end-to-end IT operations.
- Experience overseeing third-party vendors in managing storage systems, provisioning storage resources, and configuring storage arrays.
- Skilled in implementing various IT solutions.

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