Guest Relation Supervisor

6 months ago


المملكة العربية السعودية, Saudi Arabia MOVENPICK Full time

Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"

**Job Description**:
Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following:

- Ensuring that all Movenpick service standards and operational procedures are adhered to in all interactions with Guests and colleagues.
- Providing prompt, attentive service either directly to the Guests or colleagues using the Guest’s name.
- Reviewing reservations and Guest preferences to ensure all standards are met.
- Maintaining a perpetual presence on the Reception Desk throughout the hours of the shift.
- Following the Hotel’s telephone etiquette standards when handling internal and external calls.
- Remaining observant and responds to each Guest who approaches the Reception Desk.
- Constantly seeking to identify Guest preferences, acts upon them and makes sure to pass on this information to colleagues updating the Guest’s profile.
- Constantly seeking to anticipate Guest needs and requests, actively engaging our Guests.
- Developing and maintains strong Guest relationships to ensure Guest loyalty.
- Actively participates in departmental meetings, providing new ideas to improve service.
- Has respect and maintains positive working relationship with colleagues and other departments and communicates effectively with same and gets the job done.

**Qualifications**:

- Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective
- Must be flexible in terms of working hours
- Must have excellent written/verbal communication and Guest interpersonal skills
- Knowledge of computerized Front Office systems.
- Recognized commitment to Guest service, exceeding Guest expectations and anticipate needs.
- Has outstanding Guest services skills, professional presentation, and sophisticated communication skills
- Self-motivated and able to make quick decisions, solve problems, initiate action and complete assignments on a timely basis..
- Previous experience in Front Office Operations including Front Desk ajnd Reservations



  • المملكة العربية السعودية, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24105010 **Job Category** Rooms & Guest Services Operations **Location** Nujuma a Ritz-Carlton Reserve, Ummahat Islands 2-3, Red Sea, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond to any questions from guests and follow up with guests...

  • Guest Relations

    6 months ago


    المملكة العربية السعودية, Saudi Arabia AccorHotel Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...


  • المملكة العربية السعودية, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24076870 **Job Category** Rooms & Guest Services Operations **Location** Nujuma a Ritz-Carlton Reserve, Ummahat Islands 2-3, Red Sea, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for supporting the resort operation in the...


  • المملكة العربية السعودية, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24095983 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Jeddah Hotel, North Corniche, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of payment,...


  • المملكة العربية السعودية, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 23180534 **Job Category** Rooms & Guest Services Operations **Location** The Syanne A Luxury Collection Resort Sindalah, Sindalah Island, NEOM, Red Sea, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, verifying...

  • Guest Relation Agent

    6 months ago


    المملكة العربية السعودية, Saudi Arabia MOVENPICK Full time

    Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Guest Relations Agent

    6 months ago


    المملكة العربية السعودية, Saudi Arabia Hilton Full time

    Guest Relations Agent / Pre - Opening A Guest Relations Agent directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. **What will I be doing?** As Guest Relations Agent, you will directly address the needs of VIP Guests and inform other Team...

  • Guest Relations Host

    6 months ago


    المملكة العربية السعودية, Saudi Arabia Peopleconquest RH Full time

    PEOPLECONQUEST - HR is a Portuguese recruitment company and we´re looking for one of our clients located in Saudi Arabia Guest Relations Host - Saudi Arabia What we are looking for: Role Purpose The Guest Relations Host is responsible for creating a positive first and everlasting impression for all guests and visitors. They will serve as the first point...


  • المملكة العربية السعودية, Saudi Arabia Hilton Full time

    Housekeeping Supervisor Position Purpose To be a passionate host and highly collaborative member of the Guest Operations team, assisting the Housekeeping Team Leader in leading the team, ensuring that all rooms are made as per company, brand and CleanStay standards,, and helping to provide memorable brand-specific guest experiences Duties & Key...


  • المملكة العربية السعودية, Saudi Arabia Hilton Full time

    Guest Operations Manager **Position Purpose** To a) inspirationally lead and smoothly manage our Guest Operations team (24 hours), b) achieve the highest levels of guest satisfaction by providing an efficient, brand-specific, friendly and hospitable experience and c) drive our Hilton Honors enrolments, as well as the generation of revenues. **Duties & Key...


  • المملكة العربية السعودية, Saudi Arabia Hilton Full time

    Reservations Supervisor A Reservations Supervisor oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. **What will I be doing?** As Reservations Supervisor, you oversee the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. The...

  • Electrical Supervisor

    7 months ago


    المملكة العربية السعودية, Saudi Arabia Hilton Full time

    Electrical Supervisor A Electrical Supervisor is responsible for all maintenance issues within the hotel to deliver an excellent Guest and Member experience while performing daily checks, repairing equipment, and coordinating renovation projects. **What will I be doing?** As a Electrical Supervisor, you are responsible for all maintenance issues within the...

  • Maintenance Supervisor

    7 months ago


    المملكة العربية السعودية, Saudi Arabia Hilton Full time

    Maintenance Supervisor A Maintenance Supervisor is responsible for all maintenance issues within the hotel to deliver an excellent Guest and Member experience while performing daily checks, repairing equipment, and coordinating renovation projects. **What will I be doing?** As a Maintenance Supervisor, you are responsible for all maintenance issues within...


  • المملكة العربية السعودية, Saudi Arabia Marriott International, Inc Full time

    **หมายเลขงาน** 23180534 **ประเภทของงาน** Rooms & Guest Services Operations **สถานที่** The Luxury Collection Suites Sindalah Island, Sindalah Island, NEOM, Red Sea, Saudi Arabia, Saudi Arabia ดูบนแผนที่ **ตารางการทำงาน**...


  • المملكة العربية السعودية, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24084612 **Job Category** Human Resources **Location** The St. Regis Red Sea Resort, Ummahat Island 1, Red Sea, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Human Resources Coordinator** Follow all company policies and procedures; ensure...

  • Spa Supervisor

    7 months ago


    المملكة العربية السعودية, Saudi Arabia Millennium Hail Full time

    As a Spa Supervisor at Millennium Hotel Hail, you play a key role in the daily operations of our spa facilities. Your responsibilities include supervising the spa team, ensuring exceptional guest experiences, and maintaining high standards of service. **Key Job Responsibilities**: - Supervise and lead the spa team, including spa therapists, receptionists,...

  • Engineering Supervisor

    6 months ago


    المملكة العربية السعودية, Saudi Arabia Six Senses Full time

    **Responsibilities**: As Engineering Supervisor, I will assume full responsibility for the efficient operation in the following: - Able to assist in training, supervising, scheduling, motivating, positively discipline of engineering hosts. - Assist in planning and implementing procedures, systems and controls to ensure an efficient, timely and pro-active...

  • Concierge Supervisor

    6 months ago


    المملكة العربية السعودية, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24077328 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Red Sea Resort, Ummahat Island 1, Red Sea, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond to guest requests for special arrangements or services...


  • المملكة العربية السعودية, Saudi Arabia Marriott International, Inc Full time

    **Nº do Cargo** 23180534 **Categoria de emprego** Rooms & Guest Services Operations **Local** The Syanne A Luxury Collection Resort Sindalah, Sindalah Island, NEOM, Red Sea, Saudi Arabia, Saudi Arabia VER NO MAPA **Horário** Full-Time **Localização remota?** N **Remanejamento?** N **Tipo de cargo** Non-Management - A Marriott International é uma...


  • المملكة العربية السعودية, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24045649 **Job Category** Housekeeping & Laundry **Location** The St. Regis Red Sea Resort, Ummahat Island 1, Red Sea, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Inspect guest rooms, public areas, pool, etc. after being cleaned by...