Health Care System Analyst

4 months ago

Jeddah, Saudi Arabia Nahdi Full time

Responsible for the complete life cycle of new/modified IT systems, from analyzing existing processes and gathering requirements to implementing systems, testing and providing training. He is also responsible for managing the lifecycle of all problems. Identifying the root cause of a problem, preventing Incidents from happening, and minimizing the impact of Incidents that cannot be prevented.

**Accountabilities**

**IT Application Projects**:

- Work with the team in implementing systems, analysis, design, development, delivery, support and communication of the in-house or standard IT Application projects.
- Work with users/business analysts and other functional teams to gather and interpret their documented requirements for various IT Application projects.

**Assigned Business Department**:

- Examine and analyze the current processes of the business departments and optimize them through the automation and removing of the non-adding value steps.
- Performs a variety of complex programming tasks, such as designing, documenting, and coding program logic
- Review solution design documents and conduct User Acceptance Test (UAT) sessions to satisfy the business requirements.
- Provide Applications Support and Ensure smooth operations of the retail systems through the daily checks and system reports and proper monitoring. Manage migrations, upgrades and patches to ensure systems stability and reliability.
- Liaise with concerned parties to build, test, release, and deploy changes.

**Information Services**:

- Participate in the planning and testing of the Contingency and Disaster Recovery activities to maintain service levels and ensure the continuous operation of the information services.

**Security & Backups**:

- Define security, backup and recovery procedures for each system implemented.
- Perform Risk Assessment for Application systems and escalate to Section Head with mitigation plan.

**Collaboration**:

- Collaborate with the other functions of the IT division to ensure the integration of the system different modules.

Employee duties are not limited only to the above-mentioned accountabilities; he/she may perform other duties as assigned

**Work Environment**
- Indoors : 100%
- Outdoors : 0%
- Working Days : 5 Working Days
- Days off : 2 Days Off
- Working Hours : 8:00 AM - 5:00 PM (1 hour break)

**Job Requirement**

**Education
- **BSc in IT (preferably in MIS, Systems Design)
**Experience
- **3 years of Experience.**:

- **Working knowledge of best practices in information technology management.**:

- **Experience in project management methodologies.**:

- **ITIL and service management background.
**Computer Skills
- **Experience in at least one Oracle Retail module or Tier 1 ERP systems**:

- **Software documentation and system analysis**:

- **Strong SQL / PLSQL knowledge**:

- **Strong Reporting tools background.**:

- **MS Office Suite (Advanced)
**Languages
- **English**:

- **Arabic

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