Credit Clerk

**Posting Date** Jun 15, 2021

**Job Number** 21060342

**Job Category** Finance & Accounting

**Location** The Ritz-Carlton Jeddah, Al Hamra District, Southern Corniche, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAP

**Brand** The Ritz-Carlton

**Schedule** Full-Time

**Relocation?** N

**Position Type** Non-Management

**Located Remotely?** N
- At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.To establish guidelines and ensure proper credit, in accordance to The Ritz-Carlton Standard.

The primary responsibilities of the role include:

- Review the Guest Ledger high balance daily and bring discrepancies to the attention of the Front Desk manager and controller if not resolved
- Follow up on the accounts that do not have sufficient credit
- Process credit references from other hotels
- Review outstanding deposits
- Attend pre-con to obtain pertinent information and discuss billing with client
- Follow up calls on invoiced accounts
- Process returned checks
- Keep controller informed about A/R status
- Resolve any guest disputes
- Monitor the credit status of all in house guests.
- Maintain up to date account analysis, monthly close C/L and prepare Aging Report.
- Review billing for completeness and corrections.
- Coordinate billing of groups with client, convention services, reservations and ensure customer invoices are prepared in accordance with their requests and hotel policy and procedure.
- Handle investigation - requests of hotel guests on matters of invoicing.
- Supervise the preparation of monthly statements reminders.
- Ensure walk-out reports are forwarded from Front Office Manager promptly for investigation and further action
- Maintain filing system as appropriate to the needs of operation.
- Reconcile and close C/L and take reports at year end.
- Daily control of credit report.
- Daily check PM accounts.
- Check all the in-house and departed group master files with the coordination of F/O Manager.
- Follow fire and work safety regulations.

**Experience**
- Preferable to have 1-2 year’s experience as Credit clerk.

**Education**
- College Degree

**Required Skills**:
- Ability to maintain hotel’s standards, policies and procedures
- Perform this job successfully; the incumbent will possess the abilities of aptitudes to perform each duty proficiently.
- Ability to maintain positive and engaging relations with all inquiries
- Organized and focused in high stress situations
- Proficiency in Outlook and Microsoft Excel
- Fluency in English language - both written and spoken
- Ability to multi task and take on cross functional tasks when required