Hpc Consultant
4 days ago
**Hewlett Packard Enterprise (HPE)** advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.
We are currently looking for an HPC Technical consultant. In this amazing role you will cover the support and delivery of high-end HPC solutions for our customers. You’ll be part of a team of HPC experts and will be working under mínimal supervision.
In a typical day as HPC Consultant, you would.
Integrate technical knowledge and business understanding to create solutions for customer.
- Mentor/consult with team members, other organizations, customers, and vendors on complex issues.
Resolve technical and some business incidents independently.
- Mentor/assist less-experienced team members on complex incidents.
- Deliver strategic account support by proactively maintaining high-level technical, operational expertise and understanding of industry trends.
- Review support plan for business indicators and map to company service solutions.
- Develop and grow assigned customer account relationships with complex and strategic accounts.
- Act as trusted advisor in the consultant role for customer and company sales teams.
- Design and deliver support solutions using specific industry knowledge and expertise; Assist Mission Critical or project manager in solution formation and lead Mission Critical delivery team in planning, delivering, and managing complex support solutions.
- Provide suggestions for operational efficiencies.
- Create and deliver Value Based Delivery (VBD) account plans for assigned accounts.
- Lead Customer Expectation management as part of escalation process.
- Give inputs to operational methods and programs that may affect the business management strategy in a geographic area.
If you are..
- Bachelor's degree preferred or Associate degree holder (technical field) with 6- 8years working experience in related fields desired.
Some in-depth knowledge of corporate organization and policies.
- Thorough knowledge of company products and services offerings, company organization, competition, third party products and market trends.
- Business, technical, or functional knowledge at the mastery level plus administrative or operations knowledge.
- Anticipate Customer needs, develop proposed solutions, and build consensus.
- Provide Mission Critical customer recommendations to improve processes.
- Experienced knowledge of change management process and tools in complex environment.
- Advanced skills in project management, communication, analysis, and presentation.
- Expertise in area of focus and knowledgeable of future technology directions.
- Mission Critical and ITIL certifications.
**Join us and make your mark**
**We offer**:
- A competitive Tax free salary and extensive social benefits
- Diverse and dynamic work environment
- Work-life balance and support for career development
- An amazing life inside the element
Want to know more about it? Then let’s stay connected
This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office
HPE is an equal opportunity employer/Female/Minority/Individual with Disabilities/Protected Veteran Status
1117427
This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office
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