Noc Monitoring Specialist

3 days ago


Riyadh, Saudi Arabia Tools&solutions Full time

**Tools** & Solutions** is an A-to-Z Business Solutions, initiating win-win business solutions for over 500 companies, including governmental organizations, for the last ten years.

Currently, we are on the lookout for a** N**OC Monitoring Specialist **in Saudi Arabia that can perform at the top of their game to join us and contribute to our success.

**Duties/Responsibilities**:

- Monitor, Manage, and upgrade systems for network performance & Circuit utilization Tools.
- Developing and tracking dashboards at various levels and according to the organization's needs.
- Work on the integration of monitoring systems with the BMC ITSM System or Service Now to automate the process of opening communications with related identifiers.
- Collaborating with the IT Technical team on the development and Enhancing of Systems /Services Monitoring Configuration & reporting.
- Use various monitoring tools, scripts, and database queries to efficiently identify and understand service affecting issues.
- Monitor component including availability and status, related service/process, instances, blocking, syslog, events and performance/capacity

**Requirements**:
**Education**:

- Bachelor’s Degree in a Computer Science, or Related Disciplines.

**Requirements**:

- 0-2 years of experience as a NOC technician or technical support, or similar.
- analytical and problem-solving skills.
- Good interpersonal, communication, and collaboration abilities.
- Good organizational and time management skills.
- **Saudi Nationality is a Must**:

- Very good in English is a Must
- Fresh graduates are welcome to apply


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