Scientist Iii, Field Applications

7 days ago

المملكة العربية السعودية, Saudi Arabia Thermo Fisher Scientific Full time

When you’re part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment, or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals. Our staff members are committed to making a difference in our organization, for our client partners and the patients we serve. We seek individuals with proven competencies and strong character to help lead our organization now and into the future.

We are currently looking for a Clinical Applications Specialist with a background in Next Generation Sequencing and Diagnostics Informatics to further strengthen our team. You would be part of a field-based team focused on supporting the clinical testing market.

**Responsibilities**

Develop Thermo Fisher business and relationship by providing:

- Primary support for Clinical laboratories with training, validation and troubleshooting for our Thermo Fisher Scientific/ Ion Torrent product portfolio (mainly NGS)
- Promotion of clinical solution to existing customers
- Owning the implementation of assays and products / clinical solutions within customer sites
- Responsible for maximizing customer value/satisfaction by aligning complex product solutions and services with key customer initiatives. Build and maintain relationships with key decision makers or potential influencers
- Understanding the clinical landscape and develop a strategy how to best tackle the clinical markets with Clinical Sales counterparts
- Manage relationships with key Thermo Fisher Scientific collaborating partners

Job duties will include the following tasks:

- Review and assist customers with analyses of their Ion Torrent data using Torrent Suite and Ion Reporter software packages
- Help customers design and conducts experiments to assist in evaluations of Ion Torrent / Thermo Fisher products
- Provide initial training to customers at their own CLIA/GLP laboratories and at ThermoFisher training locations
- Understanding of CAP/CLIA NYS NGS Guidelines for Lab Developed Tests.
- Promote new products (clinical solutions) on customer sites and in conferences/user meetings
- Work in collaboration with the Clinical Account Manager to set up the best support strategy for each customer site
- Build strong relationships with customers
- Maintain and develop the CRM database
- Maintain consistent and structured communication with counterparts and articulate summarized communication to Manager on a periodic basis
- Align with other teams in the company on a regular basis
- Estimated 40-50 % travel.

**Experience/Qualifications/Qualities that are important in this role**
- BA/BS (with experience), or MS degree in Life Sciences, PhD preferred
- Experience in NGS sequencing and related technologies
- Understanding of healthcare industry standards, guidelines, and environments
- A technically savvy individual who can assess customer clinical needs and implement training and experimental approaches to ensure customer success
- Excellent communication and influencing skills
- A problem solver with proven ability to overcome technical hurdles
- Ability to understand and articulate complex scientific literature and use extensive complex clinical data as a key factor in the sales process
- Strong drive for success
- Laboratory experience, and/or managed care
- Clinical Laboratory experience a plus.

At Thermo Fisher Scientific, each one of our over 100,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner, and safer.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.

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