Master Data Analyst
3 weeks ago
Kitopi is the world’s leading managed cloud kitchen platform - we partner with restaurants and food concepts to help them expand beyond borders. Founded in 2018, our mission is to satisfy the world’s appetite and we currently work with over 150 brands.
Kitopi (pronounced: “Kee-Toh-Pee”) stands for Kitchen Utopia. We serve as enablers to our brand partners in the food market by providing services centered around (but not limited to) sourcing, preparing, producing, and packaging - working closely with our delivery partners to help deliver exceptional food, on our customer’s terms. We are able to achieve this with our in-built, pioneering cloud kitchen technology - a first-of-its-kind innovation.
Our services have also expanded beyond the kitchen to include subscription-based meal plans, and a first-of-its-kind on-demand food court concept Mix ‘N’ Match. Kitopi currently operates more than 80 kitchens across the UAE, KSA, Kuwait, and Bahrain, thanks to more than 3000 amazing Kitopians.
And we can’t wait for you to join us.
To meet Kitopi’s goals, the Data Analyst is responsible to support the country team as the first point of contact to troubleshoot issues with data and processes. manage and maintain master data information to a high level of accuracy and quality across all systems. The role will work closely with the Global Master Data team to roll out training, implementation of policies and perform data clean-up activities in the market.
**What You'll Do**:
- Support and coach on all ERP roll out projects within the market.
- Train market teams on the use of ERP and drive adoption of systems and processes.
- Manages, analyses, and resolves data issues and revisions needed to best meet internal and customer requirements while adhering to published data standards.
- Assists in the implementation of procedures for data standards and guidelines on data ownership, coding structures, and data replication to ensure access to and integrity of data sets.
- Assist the Global team in defining MDM Standard Operating Procedures (SOPs) and Work Instructions (WIs).
- Provide assistance in resolving data quality problems through the appropriate choice of error detection and correction, process control and improvement, or process design strategies collaborating with Global MDM team.
- Conducts data cleaning to rid the system of old, unused data, or duplicate data for better management and quicker access.
- Responsible for understanding the end-to-end processes for maintaining customer master and product data across business areas.
**What We Look For**:
- High attention to detail and accuracy
- Excellent analytical, creative problem-solving skills
- Excellent communication skills (English and Arabic preferred)
- Good team player
- Tech-savvy and ERP as a platform familiar (preferably MS Dynamics 365)
- Standard MS Office skill set including Excel, Visio, Power Point and Access
- Demonstrates competency in understanding and correcting data discrepancies; reading and translating data models; data querying; identifying data anomalies and root cause analysis
**So, what does it really mean to work at Kitopi?**
We are constantly striving to make Kitopi the best place to work, in the world. We want to empower you to be the best version of yourself every single day - we wouldn’t have it any other way. Our Kitopi values act as our guiding principles to help ensure that everyone feels safe, included, and that they belong.
While we have offices in 6 countries, we are over 75 different nationalities of talented Kitopians. We celebrate our rich diverse backgrounds, lifestyles, and cultures and have a 0 tolerance policy against racism, bigotry, and hate.
Along with offices in all the markets we operate in, we also believe in a “work from anywhere” policy - you get to choose the environment you want to work in the countries your role is based because we believe that will help you deliver work you’re proud of.
Tech-enabled and customer-obsessed, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world’s appetite.
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