Technical Services Supervisor, Saudi Arabia

3 weeks ago

Hofuf, Saudi Arabia Packers Plus Full time

Primary Role Focus:
The Saudi Arabia Technical Services Supervisor is a senior engineering role that includes the functions of a
Senior Technical Service Engineer, while providing supervision to the local engineering group and overseeing
projects and tasks. The Supervisor will ensure projects are completed with the highest level of technical
competency, efficiently and effectively. The Supervisor sets an example to demonstrate best practices for
team efficiencies with a high emphasis on job file organization.
- Reports to the General Manager Saudi Arabia

Key Tasks and Responsibilities
- Supervise, set direction, establish goals, and mentor Technical Services Engineering team members
- Delegate work to team and self in the following areas:

- Receive customer requests, and offer a variety of options
- Coordinate with manufacturing for product quotes and delivery
- Manage orders and projects from design through installation
- Eliminate all job problems by utilizing engineering and operational resources
- Act as a liaison between sales, manufacturing, field operations and engineering,

communicating any innovative ideas, suggestions, recommendations, or concepts to the

design team for further development
- Review all incoming job proposals
- Advocate and identify opportunities for running new technology, and propose future design

projects that can benefit the region and company overall
- Verify that all workflow and summary records are maintained
- Maintain communication with Engineering groups across different regions to relay best practices
- Final review of all Field Trouble Report and Non-Conformance Report documentation
- Anticipate potential issues, and take proactive measures in problem solving
- Driven to accomplish objectives beyond what is expected

Position Requirements

Experience and Skills
- Ability to lead a team of engineers
- Possess technical expertise in engineering principles, downhole and completion tool equipment, and

Packers Plus specific technology
- Effective written, verbal, and presentation skills using a variety of media
- Advanced proficiency with MS Office
- Practical field knowledge/experience in downhole tools and fracturing stimulation

Education and Training
- University Degree or Diploma in Engineering (Mechanical, Chemical, Petroleum or other related field)
- Professional engineering membership an asset
- Basic safety training
- Advanced proficiency with MS Office (Word, Excel, PowerPoint, Outlook)

2

Physical, Business and Safety Requirements
- Significant use of computer monitor, keyboard and mouse
- Sit at a desk for extended periods
- Travel required

Competencies

Packers Plus Values
- Operational Excellence
- Innovation
- Customer intimacy

Role Competencies
- Drive for results
- Action oriented
- Customer Focus
- Organizational savvy
- Interpersonal skills
- Leadership
- Time management
- Problem solving
- Critical thinking

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