Spa Manager

2 weeks ago

المملكة العربية السعودية, Saudi Arabia Marriott International, Inc Full time

**Job Number** 24020607

**Job Category** Spa

**Location** Nujuma a Ritz-Carlton Reserve, Ummahat Islands 2-3, Red Sea, Saudi Arabia, Saudi Arabia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.

**CORE WORK ACTIVITIES**

**Supporting Management of Spa Operations and Budgets**
- Assumes the responsibilities of the Spa Director in his/her absence.
- Ensures all employees have the proper supplies, equipment and uniforms.
- Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
- Manages supplies and equipment inventories within budget.
- Maintains cleanliness of spa and related areas and equipment.
- Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.

**Ensuring and Delivering Exceptional Customer Service**
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Handles guest problems and complaints.
- Empowers employees to provide excellent customer service.
- Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.
- Strives to improve service performance.

**Conducting Human Resources Activities**
- Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.
- Ensures employees understand expectations and parameters.
- Brings issues to the attention of the department manager and Human Resources as necessary.
- Observes service behaviors of employees and providing feedback to individuals.
- Participates in employee progressive discipline procedures.
- Participates in an on-going employee recognition program.
- Reviews comment cards and guest satisfaction results with employees.
- Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Supervises on-going training initiatives and conducting training when appropriate.
- Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.
- Celebrates successes and publicly recognizes the contributions of team members.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
- Assists the Spa Director in managing the day-to-day operations of the spa as necessary.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Spa Manager

    3 weeks ago

    المملكة العربية السعودية, Saudi Arabia Recruit for Africa Full time

    **Spa Manager | Riyadh - KSA | Luxury Spa**: Are you a passionate and experienced spa leader with a keen eye for detail and a commitment to exceptional guest experiences? If so, we invite you to explore the exciting opportunity to join the esteemed luxury spa in Riyadh as **SPA MANAGER**. **Responsibilities**: - Leading and supervising a team of spa...

  • Spa Manager

    2 weeks ago

    المملكة العربية السعودية, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 23095731 **Job Category** Spa **Location** Nujuma a Ritz-Carlton Reserve, Nujuma, Umluj, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** Y **Relocation?** N **Position Type** Management **JOB SUMMARY** Position has responsibility for supervising and coordinating activities of employees delivering spa...

  • Spa Manager

    2 weeks ago

    المملكة العربية السعودية, Saudi Arabia Antal International Full time

    A great opportunity to join as a Spa Manager at a 5 star Hotel in Saudi Arabia We looking for a female Spa Manager for a 5 Star Hotel (female due to the clientele) Strong eye for detail Passionate Great personality Warm and welcoming High level of presentation Arabic speaking a plus but not required Salary up to 3200 USD plus accommodation, and other...

  • Spa Manager

    2 weeks ago

    المملكة العربية السعودية, Saudi Arabia Marriott International, Inc Full time

    Job Number Job Category SpaLocation Nujuma a Ritz-Carlton Reserve, Nujuma, Umluj, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? YRelocation? NPosition Type ManagementJOB SUMMARYPosition has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program...

  • Spa Manager

    2 weeks ago

    المملكة العربية السعودية, Saudi Arabia Antal International Full time

    A great opportunity to join as a Spa Manager at a 5 star Hotel in Saudi ArabiaWe looking for a female Spa Manager for a 5 Star Hotel (female due to the clientele)Strong eye for detailPassionateGreat personalityWarm and welcomingHigh level of presentationArabic speaking a plus but not requiredSalary up to 3200 USD plus accommodation, and other expat benefits

  • Spa Manager

    2 weeks ago

    المملكة العربية السعودية, Saudi Arabia Marriott International, Inc Full time

    Job Number Job Category SpaLocation The Luxury Collection Red Sea (NEOM) Sindalah Island, One Marriott Drive, Red Sea (NEOM), Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementThe Luxury Collection Red Sea (NEOM) Sindalah Island; The Luxury Collection Residences Red Sea (NEOM) Sindalah Island and...

  • Spa Supervisor

    2 months ago

    المملكة العربية السعودية, Saudi Arabia Millennium Hail Full time

    As a Spa Supervisor at Millennium Hotel Hail, you play a key role in the daily operations of our spa facilities. Your responsibilities include supervising the spa team, ensuring exceptional guest experiences, and maintaining high standards of service. **Key Job Responsibilities**: - Supervise and lead the spa team, including spa therapists, receptionists,...

  • Spa Supervisor

    2 weeks ago

    المملكة العربية السعودية, Saudi Arabia Millennium Hail Full time

    As a Spa Supervisor at Millennium Hotel Hail, you play a key role in the daily operations of our spa facilities. Your responsibilities include supervising the spa team, ensuring exceptional guest experiences, and maintaining high standards of service.Key Job Responsibilities: Supervise and lead the spa team, including spa therapists, receptionists, and...

  • Spa Trainer

    2 weeks ago

    المملكة العربية السعودية, Saudi Arabia Six Senses Full time

    As Spa Trainer, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. Sustainability, Wellness and Out of the Ordinary...

  • Spa Butler

    3 weeks ago

    المملكة العربية السعودية, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24087577 **Job Category** Spa **Location** The St. Regis Red Sea Resort, Ummahat Island 1, Red Sea, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our Spa Specialists play an important role in support of a number of vital Spa functions. At our...

  • Spa Trainer

    2 weeks ago

    المملكة العربية السعودية, Saudi Arabia Six Senses Full time

    As Spa Trainer, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.Sustainability, Wellness and Out of the Ordinary...

  • Spa Manager

    2 months ago

    المملكة العربية السعودية, Saudi Arabia Talent Pal Full time

    Spa Manager / Pre - Opening A Spa Manager is ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience while managing annual revenue targets. **What will I be doing?** As a Spa Manager, you are ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and...

  • Concierge-spa

    4 weeks ago

    المملكة العربية السعودية, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24044071 **Job Category** Spa **Location** The St. Regis Red Sea Resort, Ummahat Island 1, Red Sea, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Schedule services for individuals and large groups using spa/salon reservations software system....

  • Spa Receptionist

    3 weeks ago

    المملكة العربية السعودية, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24087579 **Job Category** Spa **Location** The St. Regis Red Sea Resort, Ummahat Island 1, Red Sea, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Schedule services for individuals and large groups using spa/salon reservations software system....

  • Spa Receptionist

    3 weeks ago

    المملكة العربية السعودية, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 23145790 **Job Category** Spa **Location** Nujuma a Ritz-Carlton Reserve, Nujuma, Umluj, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Schedule services for individuals and large groups using spa/salon reservations software system. Call...

  • Concierge-spa

    2 weeks ago

    المملكة العربية السعودية, Saudi Arabia Marriott International, Inc Full time

    Job Number Job Category SpaLocation The St. Regis Red Sea Resort, Ummahat Island 1, Red Sea, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer...

  • Multi Property

    3 weeks ago

    المملكة العربية السعودية, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 23071861 **Job Category** Spa **Location** The Luxury Collection Red Sea (NEOM) Sindalah Island, One Marriott Drive, Red Sea (NEOM), Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management - Join our pre-opening team for 3 of our Luxury Brand Hotels situated on...

  • Spa Attendant

    2 weeks ago

    المملكة العربية السعودية, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 23095756 **Job Category** Spa **Location** Nujuma a Ritz-Carlton Reserve, Nujuma, Umluj, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** Y **Relocation?** N **Position Type** Non-Management *** Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms,...

  • Spa Receptionist

    2 weeks ago

    المملكة العربية السعودية, Saudi Arabia Marriott International, Inc Full time

    Job Number Job Category SpaLocation Nujuma a Ritz-Carlton Reserve, Nujuma, Umluj, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions...

  • Hair Stylist

    2 months ago

    المملكة العربية السعودية, Saudi Arabia Six Senses Full time

    To execute the position I must have the required qualifications, technical skills and experience in a similar role The above is intended to provide an overview of the role and responsibilities for a Hair Stylist, it is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the...