Customer Service Supervisor

2 weeks ago


Hofuf, Saudi Arabia 1st Talent Full time

**- Job Type; Full Time Onsite Job\**

**- Job Location; Dammam, KSA**

**Customer Service Supervisor / Call Center Supervisor**

We are hiring A "Customer Service Supervisor / Call Center Supervisor" for a Medical Center in Dammam, Saudi Arabia

**Job Summary**:

- He will be responsible for supervising customer services activities
- Will be responsible for organizing and overseeing the daily activities.
- Manage staff assignments and ensure compliance with policies
- Follow up on daily clinic schedule, securing smooth operation according to schedule
- Daily follow up on both Customer care and reception
- Optimize clinic utilization
- Handle and problem solve operational matters
- Maintain communication with both medical and admin staff to ensure target are achieved.
- Reviewing daily revenue with accounting team.
- solving customer complaints
- Orientation and training of newly hired staff
- Monitor staff performance and ensure compliance to policies and procedures
- Provide reports to management on regular basis.
- Follow up on new projects/programsetc.
- Perform other duties as required or necessary

**Requirements**:

- 3-7 years of experience in Customer Services with minimum 2 years of experience in supervision role
- Having experience in medical field is preferable
- Able to problem solve, attend to details, work under pressure
- Good communication and negotiation skills
- Good time management and setting priorities
- Able to supervise and control clinic staff
- Fluent both English and Arabic, speaking and writing
- Age range max 35
- Open to all nationalities
- Ready to travel to Dammam, KSA.

**Salary; Negotiable**

Pay: ﷼1.00 per month

Application Question(s):

- Please clarify your age? (MUST ANSWER)
- Are you interested in & ready to relocate to Dammam, Saudi Arabia (If out)? (MUST ANSWER

**Experience**:

- Customer Service / Call Center / Customer Care: 3 years (preferred)
- Supervision: 2 years (preferred)
- Working in Medical field: 1 year (preferred)

**Language**:

- Arabic & English (speaking and writing) (preferred)


  • Customer Service

    4 weeks ago


    Hofuf, Saudi Arabia 1st Talent Full time

    For immediate Hiring "Customers Service" For a medical center in Dammam, KSA **Requirements;** - Can handle the clients - Good in English - Preferable those Having an experience in Reception/ Customer Service **Main Tasks;** - Welcome the patients & scheduling their times - Answering the phone calls Salary; Negotiable **Salary**: ﷼1.00 per...


  • Hofuf, Saudi Arabia DHL Full time

    **POSITION IDENTIFICATION**: Job Title Customer Enquiry Advisor Corporate Division DHL Express Business Division Customer Service Business Unit SA Customer Service Job Grade O Reports to Customer Enquiry Supervisor - **KEY PURPOSE**: The call center Advisor is responsible for answering customer calls and inquiries ensure customers bookings and...


  • Hofuf, Saudi Arabia SISA Full time

    **Exciting Opportunity: Become a Customer Service Evaluator/Mystery Shopper in Saudi Arabia!** - **Open to Residents Across Saudi Arabia_ **Are you ready to embark on a rewarding journey while shaping exceptional customer experiences???** **About Us**: Join our esteemed international market research consultancy in enhancing customer service standards...

  • Service Supervisor

    4 weeks ago


    Hofuf, Saudi Arabia Saudi Diesel Equipment Co. Full time

    In this job you will need to work closely with Power Equipment Service leadership team for the Kingdom, ensuring that work is done in a manner that timelines are met without compromising on the quality. Principal responsibilities for this job are as below: - Plan the work schedules on a weekly basis - Work with service teams to resolve persistent...


  • Hofuf, Saudi Arabia Al Rashed Tires Full time

    Al Rashed Tires- Job Detail**Industry** - Construction / Cement / Metals**Functional Area**: - Administration**Total Position**: - 2**Job Type**: - Full Time/Permanent ( First Shift (Day)‎ )**Job Location**: - Khobar, Saudi Arabia**Nationality**: - Saudi**Career Level**: - Entry Level**Maximum Experience**: - 1 Year**Work Permit**: - Saudi Arabia-...

  • Spa Supervisor

    4 weeks ago


    Hofuf, Saudi Arabia Hilton Full time

    Spa Supervisor A Spa Supervisor is responsible for managing the spa team and carrying out treatments to deliver an excellent Guest and Member experience while achieving sales revenue targets. **What will I be doing?** As a Spa Supervisor, you are responsible for managing the spa team and carrying out treatments to deliver an excellent Guest and Member...


  • Hofuf, Saudi Arabia Techmas Technical Service Full time

    **Education**:Diploma/BE/BTech - Electrical/Instrumentation **Certificate**:Lead Auditor ISO 9001:2015 **Notice Period**:Immediate to 15 days Should Be Approved by Aramco as Procurement Quality Control (Qc) Supervisor. Experienced In Saudi Aramco Projects. PQCS (MR/TBE Review, VP Review, Outstanding Issue F/U, Inspection Coordination...


  • Hofuf, Saudi Arabia Techmas Technical Service Full time

    **Education**:Diploma/BE/BTech - Electrical/Instrumentation **Certificate**:Lead Auditor ISO 9001:2015 **Notice Period**:Immediate to 15 days - Should Be Approved by Aramco as Procurement Quality Control (Qc) Supervisor. - Experienced In Saudi Aramco Projects. PQCS (MR/TBE Review, VP Review, Outstanding Issue F/U, Inspection Coordination...

  • Spa Supervisor

    4 weeks ago


    Hofuf, Saudi Arabia Hilton Full time

    A Spa Supervisor is responsible for managing the spa team and carrying out treatments to deliver an excellent Guest and Member experience while achieving sales revenue targets. **What will I be doing?** As a Spa Supervisor, you are responsible for managing the spa team and carrying out treatments to deliver an excellent Guest and Member experience. A Spa...


  • Hofuf, Saudi Arabia Hilton Full time

    Saudi Nationality Only. A Front Office Supervisor Intern assists in management of daily Front Office operations and works with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector. **What will I be doing?** As a Front Office Supervisor Intern, you will assist in management of daily Front Office...


  • Hofuf, Saudi Arabia ARC Energy Saudi Co. Full time

    Are you an experienced professional with a strong background in mechanical services, combustion boilers, and power plants? Do you thrive in managing site activities and ensuring seamless operations? Join our dynamic team as a **Site Supervisor** at ARC Energy. **About Us**:ARC Energy is a leading mechanical service company specializing in providing top-tier...


  • Hofuf, Saudi Arabia Blue Hat HR Services Full time

    **Job in brief** We are seeking a highly organized and detail-oriented Transportation Supervisor to join our client's team. The Transportation Supervisor will play a crucial role in overseeing all aspects of transportation operations, ensuring efficiency, compliance, and customer satisfaction. **Key Responsibilities** - Schedule drivers and assign...


  • Hofuf, Saudi Arabia IKEA Full time

    **Company description** Come help us create a better everyday life for the many people. That’s the IKEA vision. We do that by offering a wide range of home furnishings with good design and function at prices so low that as many people will be able to afford them. **Job description** - Responsible to strengthen IKEA as the leader in home furnishing by...

  • Service Technician 1

    4 weeks ago


    Hofuf, Saudi Arabia Parker Drilling Company Full time

    **Company Description**: - Parker Wellbore helps energy companies accomplish their drilling and production goals efficiently, reliably, and safely. Our global team supports oil and gas operators with innovative land and offshore drilling services, premium rental tools and well services, and advanced operations and management support. Founded in 1934, Parker...


  • Hofuf, Saudi Arabia Hilton Full time

    Food and Beverage Supervisor A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met. **What will I be doing?** As a Food and Beverage Supervisor, you are responsible for supervising operations...


  • Hofuf, Saudi Arabia Hilton Full time

    Front Office Supervisor (SAUDI NATIONALITY ONLY) Saudi Nationality Only. A Front Office Supervisor Intern assists in management of daily Front Office operations and works with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector. **What will I be doing?** As a Front Office Supervisor Intern,...


  • Hofuf, Saudi Arabia Hilton Full time

    A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met. **What will I be doing?** As a Food and Beverage Supervisor, you are responsible for supervising operations of Food and Beverage outlets...


  • Hofuf, Saudi Arabia Pets Houses Trading Company Full time

    Job Objective هدف الوظيفة The Customer Service & Sales Coordinator position is an entry level position in our firm with the unlimited opportunity for advancement only offered in a entrepreneurial startup environment. This position serves as the main liaison between our clients and consumers, and is essentially the eyes, ears, and voice of the...


  • Hofuf, Saudi Arabia Hilton Full time

    Technical MEP Supervisor "Pre-Opening" A Technical MEP Supervisoris responsible for designing, building, installing, and servicing machinery, components, and tools to deliver an excellent Guest and Member experience. **What will I be doing?** As a Technical MEP Supervisor, you are responsible for designing, building, installing, and servicing machinery,...


  • Hofuf, Saudi Arabia Hilton Full time

    Housekeeping Floor Supervisor **What will I be doing?** As a Housekeeping Floor Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Floor Supervisor will perform the following tasks to the highest standards: - Allocate work duties to Team Members - Perform routine...