Security Supervisor

3 weeks ago

Jeddah, Saudi Arabia The First Group Full time

Overview:
Over the past two decades, The First Group has forged a reputation as one of the hospitality industry’s leading innovators, providing groundbreaking investment opportunities to clients and partners, while delivering exceptional, memorable experiences to hotel and leisure guests. Bolstering our reputation as the region’s premier end-to-end hospitality solutions provider, we operate a diverse, high-value asset portfolio ranging from award-winning upscale hotels and residences to exciting F&B outlets and lifestyle venues.

**Job Description**:
The position of Security Supervisor is responsible to protect and safeguard all hotel guests, employees, their belongings and all hotel assets under the guidance of the Chief Security Officer. S/he assists in coordinating the Security operations of the hotel to ensure maximum efficiency and guest satisfaction and promotes the desired work culture.

**REQUIREMENTS**:

- Have a thorough understanding and knowledge of all hotel related services and products, have the ability to make recommendations to hotel guests and employees.
- Perform all tasks consistently in line with the Hotel standards and adhere to all Hotel rules and procedures and the UAE legal requirements.
- Manage in the absence of the Chief Security Officer the department according to the established standards providing a safe, secure, courteous, professional, efficient and flexible service at all times, following the Hotel Standards of Performance
- Perform minimum one patrol per each shift of all areas of the property to observe and report any irregularities to CSO.
- Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, security grooming and key control
- Maintain proper and accurate records of all documents to include Security Log, Incident Report, Key Control, Lost and Found ,Quarantine list, Visitor Passes and gate pass.
- Handle investigation and make unbiased incident report on all claims involving thefts, accidents, injury, property damage, vandalism and trespassing from either guests, visitors or employees to the Management.

Desired Skill & Expertise:

- Minimum Five years experience in security feild.
- Previous experience as an Security Supervisor within the hospitality industry.
- Extensive knowledge of security protocol and procedures.
- Excellent management and supervisory skills.
- Excellent written and verbal communication skills.
- Ability to provide training on security policies and procedures.
- Ability to work with confidential and classified information.
- Any other training or certifications related security is advantage.

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