Guest Services Associate I

1 week ago


Hofuf, Saudi Arabia Marriott International, Inc Full time

**Numéro de l'Emploi** 23040353

**Catégorie d'Emploi** Rooms & Guest Services Operations

**Lieu** Sheraton Dammam Hotel & Convention Centre, 1st Street, Dammam, Saudi Arabia, Saudi Arabia AFFICHER SUR LA CARTE

**Horaire** Full-Time

**Situé à distance ?** N

**Mutation?** N

**Type de Poste** Non-Management

**Résumé des fonctions**

Gérer toutes les entrées et tous les départs des clients, les affectations de chambres, les demandes de changement de chambre/de départ tardif. Obtenir les paiements ; distribuer/activer les clés de chambre. S'assurer que les tarifs correspondent aux prix du marché et documenter les exceptions. Vérifier/ajuster la facturation pour les clients. Informer le personnel approprié lorsque des clients attendent qu'une chambre se libère. Faire parvenir les messages aux clients. Saisir les départs dans le système informatique. Collaborer avec l'entretien ménager pour suivre la préparation des chambres et répondre aux questions des clients. Remplir les papiers ou documents administratifs des clients. Utiliser le standard téléphonique. Effectuer et vérifier les rapports quotidiens, les listes d'occupation et les rapports d'autorisations de cartes de crédit. Renseigner et orienter les clients. Répondre, enregistrer et traiter l'ensemble des problèmes, questions ou demandes des clients ; assurer un suivi pour garantir la satisfaction des clients. Organiser des transports pour des clients/visiteurs. Assurer le comptage de caisse en début et fin de quart. Encaisser les chèques des clients, traiter tous les types de paiements, les bons, les remboursements, les facturations et faire de la monnaie. Avertir la Sécurité en cas de vol.

Suivre et appliquer toutes les politiques et procédures de la chaîne ; rapporter les accidents, les blessures et toutes les conditions de travail considérées comme étant dangereuses ; s’assurer de porter un uniforme de travail propre et complet ; avoir une apparence soignée et professionnelle en tout temps sur les lieux de travail ; respecter la confidentialité dans la diffusion d’informations propres à la bannière et/ou à l’hôtel ; protéger tous les biens de la compagnie. Accueillir et recevoir les clients selon les standards de la chaîne, anticiper leurs besoins et y répondre, aider les personnes handicapées et remercier chaleureusement les clients. Utiliser un langage clair et professionnel lors de toute communication ; répondre au téléphone en employant un langage approprié. Développer et entretenir des relations professionnelles positives ; s’unir et s’entraider afin d’atteindre des buts communs ; écouter et répondre de façon appropriée aux problèmes des employés. Se conformer aux standards d'assurance qualité. Être habitué à travailler debout, assis et à être en mouvement sur une longue période de temps. Déplacer, soulever, porter, tirer et placer des charges pesant 4,5 kilos maximum de façon autonome. Effectuer toutes les autres tâches demandées par les responsables et qui correspondent au poste.
- Marriott International souscrit au principe de l’égalité d’accès à l’emploi. Nous sommes attachés à recruter un effectif diversifié et à soutenir une culture inclusive qui donne la priorité aux individus. Nous nous engageons à respecter des principes de non-discrimination envers tous les individus protégés, par exemple les personnes handicapées et les anciens combattants, et envers toute autre base couverte par la législation applicable._
- En rejoignant la famille Sheraton comme collaborateur, vous devenez un membre de sa communauté mondiale. Nous sommes un lieu de rencontre et de connexion depuis 1937. Dans plus de 400 communautés du monde entier, les collaborateurs Sheraton créent un sentiment d'appartenance. Nous accueillons nos clients en leur proposant des expériences stimulantes et un service attentionné. Si vous avez l'esprit d'équipe et que vous souhaitez faire vivre une expérience enrichissante à vos clients, nous vous encourageons à découvrir votre prochaine opportunité de carrière au sein des enseignes Sheraton.



  • Hofuf, Saudi Arabia Marriott International, Inc Full time

    **N. Posizione** 22123298 **Categoria la Posizione** Rooms & Guest Services Operations **Sede** Sheraton Dammam Hotel & Convention Centre, 1st Street, Dammam, Saudi Arabia, Saudi Arabia VISUALIZZA SULLA MAPPA **Tipologia** Full-Time **Lavora da remoto?** N **Trasferimento?** N **Tipo posizione** Non-Management - Marriott International applica una...


  • Hofuf, Saudi Arabia Marriott International, Inc Full time

    **رقم الوظيفة** 24027857 **التصنيفات** Rooms & Guest Services Operations **الموقع** Sheraton Dammam Hotel & Convention Centre, 1st Street, Dammam, Saudi Arabia, Saudi Arabia عرض على الخريطة **الجدول الزمني** Full-Time **هل تقع في مكان بعيد؟** N **إمكانية الانتقال إلى موقع...


  • Hofuf, Saudi Arabia Marriott International, Inc Full time

    **Número de Empleo** 23208427 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Sheraton Dammam Hotel & Convention Centre, 1st Street, Dammam, Saudi Arabia, Saudi Arabia VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management **Descripción del Trabajo** Procesar...

  • Guest Services Agent

    7 months ago


    Hofuf, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 23013948 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Dammam Hotel & Convention Centre, 1st Street, Dammam, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments,...

  • Guest Service Agent

    7 months ago


    Hofuf, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24079038 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Dammam Hotel & Convention Centre, 1st Street, Dammam, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in...

  • Guest Service Agent

    7 months ago


    Hofuf, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24027857 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Dammam Hotel & Convention Centre, 1st Street, Dammam, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments,...

  • Commis I

    8 months ago


    Hofuf, Saudi Arabia Hilton Full time

    Commis I A Commis I affects every Guest experience through food production and food presentation at our restaurants, bars, room service, banquets, and in-hotel cafes. **What will I be doing?** As a Commis I, you will be responsible for upholding the highest quality standards for the food and beverage operations inside of our restaurants, bars, banquets,...

  • Commis I

    9 months ago


    Hofuf, Saudi Arabia Hilton Full time

    A Commis I affects every Guest experience through food production and food presentation at our restaurants, bars, room service, banquets, and in-hotel cafes. **What will I be doing?** As a Commis I, you will be responsible for upholding the highest quality standards for the food and beverage operations inside of our restaurants, bars, banquets, in-hotel...

  • Service Planner I

    7 months ago


    Hofuf, Saudi Arabia Halliburton Full time

    We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the...

  • Service Planner I

    7 months ago


    Hofuf, Saudi Arabia Halliburton Full time

    We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the...

  • Service Planner I

    7 months ago


    Hofuf, Saudi Arabia Halliburton Full time

    We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the...


  • Hofuf, Saudi Arabia CB&I Careers Full time

    Overview: CB&I® Storage Solutions group is the most experienced and the only worldwide builder and designer of industrial storage products and facilities. Headquartered in the Houston, Texas, CB&I has the global expertise and strategically located operations to provide engineering, procurement and construction solutions for our customers’ most complex...


  • Hofuf, Saudi Arabia Hamad M. Al Rugaib & Sons Trading Co. Full time

    The pivotal role of the Guest Service Representative involves being able to satisfy the desires of customers and exhibition visitors, and working to provide a purchasing experience for high-quality products and services. We are looking for sellers who have a rich and solid cultural reference in buying and selling methods, who have enthusiasm, energy, and the...

  • Service Supervisor I

    7 months ago


    Hofuf, Saudi Arabia Halliburton Full time

    We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the...

  • Materials Technician

    7 months ago


    Hofuf, Saudi Arabia CB&I Careers Full time

    Overview: CB&I® is the most experienced and the only worldwide builder and designer of industrial storage products and facilities. Headquartered in the Houston, Texas, CB&I has the global expertise and strategically located operations to provide engineering, procurement and construction solutions for our customers’ most complex energy projects. The...


  • Hofuf, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 22146347 **Job Category** Rooms & Guest Services Operations **Location** Aloft Dhahran, King Saud Branch Road Crossing 21st Street, Al Khobar, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Welcome to our family** As a world-class leader in the...

  • Service Supervisor I

    7 months ago


    Hofuf, Saudi Arabia TechnipFMC Full time

    TechnipFMC is a global leader in the energy industry, specialized in subsea and surface technologies integrated projects, products, and services. Our mission and vision: to enhance the performance and drive real change in the traditional and new energy industry. How we do it: by constantly challenging conventions, tackling some of the most complex technical...

  • I - Plant Coordinator

    7 months ago


    Hofuf, Saudi Arabia KBR Full time

    **Title**: I - Plant Coordinator **KBR-AMCDE** is a leading engineering and project management services company in Saudi Arabia that provides FEED, Detailed Design, Procurement and Project Management Services to the Onshore and Offshore oil and gas markets. Due to the recent award of various prestigious project, we have exciting new opportunities for KSA...

  • Service Supervisor I

    7 months ago


    Hofuf, Saudi Arabia Halliburton Full time

    . We bring out the best in wells - and people. Coordinating cementing service line work at the well site, and providing quality customer service are the requirements of this job. As a Cementing Service Supervisor I, you will provide the planning necessary for the job including instruction to the crew and equipment used. You will ensure customer satisfaction...

  • Guest Service Officer

    9 months ago


    Hofuf, Saudi Arabia Grand Hyatt Al Khobar Full time

    Summary To provide courteous, professional, efficient, and flexible service consistent with the hotel’s policies to maximize guest satisfaction. To be entirely flexible and able to rotate within the different sub-departments of the Rooms division or any other departments as assigned and as necessary. To ensure that the guests are offered the highest...