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Restaurant Reception Supervisor

4 weeks ago

الرياض, Saudi Arabia Foods gate trading Company Full time

Reception Supervisor Job Summary

The Reception Supervisor will be responsible for overseeing the daily operations of the front desk staff. Duties include greeting and directing guests, managing check-ins and check-outs, and providing assistance to guests. The Reception Supervisor will also ensure that all customer service standards are met and that all guests have a positive experience.

Reception Supervisor

**Responsibilities**:

- Supervise front desk staff and ensure that they provide excellent customer service
- Respond to guests' inquiries and requests in a timely and professional manner
- Monitor daily operations of the front desk, including check-ins, check-outs, and guest requests
- Manage reservations and room availability
- Ensure accuracy of billing and payment processes
- Monitor and review guest feedback
- Resolve customer complaints
- Train and coach front desk staff
- Monitor staff performance and provide feedback
- Maintain a clean and organized front desk area

Reception Supervisor Requirements and Qualifications
- High school diploma or equivalent
- Previous experience in a customer service role
- Excellent interpersonal and communication skills
- Proven leadership and organizational skills
- Working knowledge of hotel management systems
- Able to multitask and prioritize tasks
- Flexible schedule with the ability to work nights, weekends, and holidays

Pay: ﷼4,500.00 - ﷼7,000.00 per month

Application Question(s):

- What is your nationality?
- Is your Iqama valid or expired?
- How soon can you join?

**Experience**:

- Reception Supervisor: 5 years (required)
- Fine Dining: 4 years (required)

**Language**:

- English (preferred)