Supply Chain Manager

2 days ago

Jeddah, Saudi Arabia Chalhoub Group Full time

**Who we are**

We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere.

To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together.

**What you will be doing**

JOB SUMMARY: As a manager of the Logistics department, he is responsible of the consistent availability of the products for customers while maintaining optimum stock & operation costs. His main responsibilities include Sales Forecasting, Procurement/Supply Planning, Customer Service, Warehousing, Distribution, Improvement Projects, Costs Control, Performance Reporting and Information System Maintenance. Reporting lines; team structure and internal/external key contacts JOB RESPONSIBILITIES: Logistics Department Management: - Operational management of the team members. - Monthly performance review through the Balanced Scorecard. - Logistics budget definition and follow up. Forecasting: - Define sales forecasts for basic saleable items on 12 rolling months. - Coordinate the definition of the future launch items forecast in collaboration with Commercial, Marketing and Training departments. - Supervise the preparation of the Monthly Forecasts Accuracy report. Procurement / Supply Planning - During the biweekly inventory replenishment through DRP order, ensure the correct placement of orders by examining: - Current level of stock on hand + in transit, - Replenishment strategy and its related stock parameters, - Monthly actual sales, - Sales forecasts. - For each initiative, considering the On-Counter Date (OCD) and the retro planning defined by lead times, ensure a correct placement of orders to guarantee the products availability on time and in full. - Optimize the inbound freight charges by reducing the Air-Land Ratio and by complying with prepack carton/pallet ordering. - Give support to the Supply Planner in the process of preparing the Days of Inventory (DOI) report and its related action plan. - Make sure, in partnership with the regional Regulatory Affairs, of the products compliance with the Saudi importation rules as per SFDA regulation. - Ensure the accurate price update in the system. Retail Planning - DTC activities are today reshaping the activities of PCD Arabia with the importance taken by our network of boutiques and the shift to e-commerce. Customer Service and Downstream Supply chain: - Ensure the proper process of orders received from customers and follow up their perfect preparation in the warehouse. - Monitor the dispatch process of new launch items. - Provide ad hoc retailers’ stock analysis. - Supervise the preparation of the Launches on Time ratio Warehouse and Distribution - Supervise the partnership between PCD Arabia and its service provider regarding the 2 main outsourced services: Warehouse and Distribution. - Ensure a high-level performance of the service provider in terms of lead-time and quality. - Conduct monthly KPI review meetings in partnership with the service provider: data analysis, action plan definition and follow up. - Ensure accurate inventory in the system vs. physical stock available in the warehouse by making sure of a proper preparation process, stock control and cycle counting. Improvement Project: - In close collaboration with other departments, be strongly involved in different Improvement Project aiming to further develop the logistics performance at: o Local Level: PCD Saudi Arabia o Downstream: Retailers o Regional: PCD Orient YOUR PROFILE: - Expert Knowledge on logistics issues (DRP, Incoterms, customs regulations, transport, etc.) - Significant experiences in ERP - Experiences in DRP processes - Very Proficient user of the MS Office package especially Excel - Fluent in English: High level verbal and written communication skills - Speaking Arabic is highly recommended - A bachelor or master's degree and a Successful Professional Experience of 6/8 years in management of logistics, supply chain, transport, and/or customer service are highly required; Proven management experience. - Previous experiences in KSA or the Middle East and/or the Cosmetics / Luxury industry is a strong advantage. - Business vision (customer focus; drive for results and decision making);
- Personal skills (problem solving; agility adaptability and tolerance to high pressure);
- People Management (conflict management; people development and d

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