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Excellence Manager

1 month ago

المدينة, Saudi Arabia MENA Consultant Full time

**Location**: Al-Madinah al-Munawwarah, KSA.
**Years of Experience**: 5-12 years.
**Project Duration**: 16 months.
**Language Requirements**:Fluency in English and Arabic (written and spoken).
**Starting Date**: as soon as possible.
**Industry Experience**: Contracting, Construction or Hospitality.

**Key Responsibilities**:
**Excellence Frameworks**:

- Design and implement excellence and performance management frameworks such as EFQM, Baldrige, or other relevant models.
- Lead organizational self-assessment initiatives and develop action plans for improvement.

**Process Improvement**:

- Identify and analyze existing processes to enhance operational efficiency and effectiveness.
- Drive the adoption of lean methodologies, Six Sigma, or other process improvement techniques.

**Strategy Alignment**:

- Collaborate with senior management to align excellence initiatives with organizational strategy and objectives.
- Monitor and report on the progress of excellence programs, ensuring alignment with key performance indicators (KPIs).

**Training and Development**:

- Develop and deliver training programs to build a culture of continuous improvement and excellence.
- Mentor and coach teams on excellence practices and tools.

**Stakeholder Engagement**:

- Foster collaboration across departments to ensure the successful implementation of excellence initiatives.
- Engage with external stakeholders, including clients, contractors, and suppliers, to promote excellence standards.

**Innovation and Benchmarking**:

- Stay updated on industry trends, technologies, and best practices.
- Conduct benchmarking studies to ensure the organization remains competitive and innovative.

**Performance Monitoring**:

- Develop and oversee systems for tracking and evaluating performance metrics.
- Identify and address gaps in performance, ensuring continuous improvement.

**Qualifications and Requirements**:

- Bachelors degree in Business Administration, Engineering, or a related field.
- Certification in excellence models (e.g., EFQM Assessor, Six Sigma) is a plus.
- 5-12 years of experience in performance excellence, quality management, or related fields within the contracting, construction, or hospitality sectors.
- Proven experience in implementing excellence models and driving organizational improvements.