Hotel Operations Associate

2 weeks ago


Khobar, Eastern Province, Saudi Arabia beBee Careers Full time

Job Description

We are seeking a skilled and experienced Room Division Coordinator to join our Front Office team. As a Room Division Coordinator, you will be responsible for coordinating room status updates, handling guest transactions, and providing exceptional customer service to our guests.

Key Responsibilities:

  1. Room Status Updates: Coordinate with housekeeping and other departments to ensure accurate and timely room status updates.
  2. Guest Transactions: Process guest transactions, handle cashiers' duties, and maintain accurate records.
  3. Customer Service: Provide prompt, friendly, and professional service to guests, responding to their needs and resolving issues efficiently.
  4. Quality Control: Ensure adherence to Kempinski standards, maintaining high-quality service levels and achieving excellent guest satisfaction ratings.
  5. Teamwork: Collaborate with colleagues to achieve common goals, share knowledge, and support each other in delivering exceptional results.
  6. Additional Duties: Assist with other tasks as required to meet the needs of the hotel and its guests.


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