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Process Improvement Analyst

3 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Customizo | ServiceNow Premier Partner Full time
Business Analyst Job Summary

We are seeking a highly skilled Business Analyst to join our team at Customizo | ServiceNow Premier Partner in Saudi Arabia. The ideal candidate will have a strong background in business analysis, process improvement, and technology implementation.

  • Main Responsibilities:
  • Uncover business needs and develop actionable recommendations.
  • Work closely with stakeholders to translate requirements into technical solutions.
  • Develop reports, dashboards, and presentations to support strategic decisions.
  • Implement technology solutions to improve business efficiency and performance.
  • Ensure compliance with local regulations and company policies.

Key Requirements:

  • Bachelor's degree in Business Administration, IT, or a related field.
  • 4+ years of experience in business analysis, process improvement, or a similar role.
  • Data-driven mindset—strong analytical and problem-solving skills.
  • Tech-savvy—familiarity with business intelligence tools and automation.
  • Bilingual advantage—fluent in Arabic and English.
  • Saudi national (preferred)—local market understanding is a key asset.