Application Support Lead

2 weeks ago


Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full time
About the Role

We are looking for an experienced IT professional to join our team as an Application Support Lead.

The successful candidate will be responsible for:

  • Developing and implementing quality standards in IT services.
  • Managing support teams and related unit administration.
  • Providing accurate and timely support to end-users regarding system and application issues.
  • Resolving complex malfunctions and escalating issues to specialized professionals when necessary.
  • Maintaining awareness of local and international trends in banking operating systems.
  • Developing or modifying applications as required.
  • Monitoring the efficiency of applications used in assigned business areas.
  • Collecting and analyzing reports on problems and issues identified from end-users.
  • Participating in testing applications.
  • Providing training and technical support to application end-users.

This is an exciting opportunity for an experienced IT professional to join our team and contribute to driving business excellence in IT services.



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