Coatings Technical Service Expert
1 week ago
About the Role
The Technical Service Manager will play a critical role in ensuring the success of Sigma Paints' operations at an Automotive OEM paint site. This involves leading a team of technical service professionals to deliver exceptional customer service and support.
Main Responsibilities
- Lead the technical service team to achieve operational excellence and customer satisfaction.
- Develop and implement strategies to drive business growth and improve profitability.
- Analyze and resolve complex technical issues to minimize downtime and maximize productivity.
- Collaborate with cross-functional teams to identify and implement process improvements.
- Provide training and development opportunities to enhance the technical service team's skills and knowledge.
Requirements
- Bachelor's or Master's degree in a relevant field such as Chemistry or Chemical Engineering.
- Minimum 5 years of experience in a technical service leadership role, preferably in the coatings industry.
- Strong leadership and communication skills, with ability to motivate and inspire a high-performing team.
- Fluency in English, with Arabic language skills an asset.
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