Coatings Technical Service Expert

1 week ago


Jeddah, Makkah Province, Saudi Arabia Sigma Paints Full time

About the Role

The Technical Service Manager will play a critical role in ensuring the success of Sigma Paints' operations at an Automotive OEM paint site. This involves leading a team of technical service professionals to deliver exceptional customer service and support.

Main Responsibilities

  1. Lead the technical service team to achieve operational excellence and customer satisfaction.
  2. Develop and implement strategies to drive business growth and improve profitability.
  3. Analyze and resolve complex technical issues to minimize downtime and maximize productivity.
  4. Collaborate with cross-functional teams to identify and implement process improvements.
  5. Provide training and development opportunities to enhance the technical service team's skills and knowledge.

Requirements

  1. Bachelor's or Master's degree in a relevant field such as Chemistry or Chemical Engineering.
  2. Minimum 5 years of experience in a technical service leadership role, preferably in the coatings industry.
  3. Strong leadership and communication skills, with ability to motivate and inspire a high-performing team.
  4. Fluency in English, with Arabic language skills an asset.


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