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Fulfillment Team Lead

2 weeks ago


Jeddah, Makkah Province, Saudi Arabia NICE ONE | نايس ون Full time

We are looking for a dedicated leader to join our team as a Fulfillment Team Lead. In this role, you will oversee the day-to-day operations of the fulfillment team, ensuring that orders are processed efficiently and accurately.

Key Responsibilities
  • Order Processing: Supervise the processing of orders, ensuring that they are fulfilled promptly and accurately.
  • Team Development: Develop and lead a high-performing team of fulfillment associates, promoting teamwork and productivity within the department.
  • Process Improvement: Identify areas for improvement in fulfillment processes and implement changes to enhance efficiency.
  • Resource Utilization: Ensure that resources are utilized effectively to meet fulfillment demands and timelines.
  • Quality Assurance: Monitor order quality and accuracy, implementing corrective actions as needed.
Required Skills and Qualifications
  • Leadership Experience: Proven leadership experience with a focus on developing team capabilities and performance.
  • Communication Skills: Strong communication abilities to drive team performance and stakeholder engagement.
  • Problem-Solving: Skilled at quickly identifying issues within operational processes and applying practical solutions.
  • Technical Knowledge: Proficiency in fulfillment software and a good understanding of inventory management systems.
  • Adaptability: Ability to adapt to a changing environment and prioritize tasks accordingly.