Customer Experience Agent

5 days ago


Makkah, Makkah Province, Saudi Arabia RAFFLES Full time

The Front Office Agent role at Raffles Makkah Palace involves:

  • Delivering exceptional guest experiences through warm and efficient service
  • Accommodating special requests and offering personalized service
  • Selling rooms and promoting hotel services using suggestive selling techniques
  • Verifying payment methods and following credit-checking procedures
  • Processing guest check-outs and receiving payments
  • Handling front office cashiers' activities, including posting charges and exchanging foreign currency

Our Commitment to Diversity & Inclusion

We believe that everyone deserves an equal opportunity to contribute and succeed. By joining Accor, you'll be part of a global community that values individuality and promotes equal opportunities.

We offer a range of benefits and perks, including opportunities for career growth and development, competitive compensation and rewards, and a positive work-life balance.



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