Quality Assurance Manager

2 weeks ago


Khobar, Eastern Province, Saudi Arabia DSV Road GmbH Full time
Job Description

The Quality Assurance Manager position supports the implementation and maintenance of the QHSE program for the assigned project. This includes conducting audits, driving improvements, and ensuring adherence to corrective and preventive action standards.

Key Responsibilities:

  1. Implementation of the DSV QHSE program within the SAU supporting branch locations, covering ISO standards ISO9001 Quality, ISO45001 Health & Safety, and ISO 14001 Environment.
  2. Conducting audits of the QHSE systems and driving improvements within those locations.
  3. Ability to conduct facility qualifications (IQ, OQ, PQ).
  4. Ensure the adherence to corrective and preventive action standards as well as being actively involved in the root cause analysis and agreement of corrective and preventive actions for severe and reoccurring incidents, audit findings, KPI deviations etc.
  5. Support, documentation, and follow-up on Internal Audits, QMS/QIS, and Corrective Actions raised from Internal Audits.
  6. Participate in continuous improvement projects.
  7. Ability to manage document control records defined by DSV.
  8. Creation of local process documentation.
  9. Audit subcontractors.
  10. Organize and execute training, making training material available.
  11. Ensure risks & opportunities are identified within the quality function.
  12. Lead coordination and training of Validaide of SAU locations, review, and approve lane risk assessment within Validaide, ensure carriers are entered and approved in Validaide, interface with the carriers to provide guidance on ensuring the carriers capabilities are kept up to date.
  13. Assist with special projects or assignments, as requested.
  14. Knowledge of ISO9000, ISO45000 standards.
  15. Transportation & logistics industry experience.
  16. Excellent problem-solving skills.
  17. Excellent interpersonal skills, ability to work with cross-functional teams.
  18. Organizational skills (prioritize, plan, assign, and control).
  19. Network and relationship building, high level of influencing people skills.
  20. Communication and interpersonal skills.
  21. Ability to work in a diverse environment and with different cultures.


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