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Enterprise Support Specialist

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time
About the Role

This is a technical role that requires strong communication and problem-solving skills, as well as experience working in a distributed systems environment. You will work directly with AWS global engineering and service teams to resolve customer issues and provide detailed reviews of service disruptions, metrics, and prelaunch planning.

Requirements
  • 5+ years of hands-on experience with operational parameters and troubleshooting for two (2) of the following: Infrastructure/Systems Administration/Networking/DevOps/Compute/Storage/Database/Big Data and Analytics/Application-level services/Serverless/Applications Development.
  • Bachelor's Degree in Computer Science, Engineering, Math, or related discipline required, or equivalent work experience.