Commercial Operations Strategist

2 weeks ago


Riyadh, Ar Riyāḑ, Saudi Arabia Hire Fellows Full time
Key Responsibilities
  • Develop and implement a seamless customer onboarding process for both inbound and outbound clients to enhance their experience
  • Establish and manage lead generation systems (such as Pipedrive) to ensure a steady pipeline of opportunities
  • Oversee payment operations and settlement, ensuring efficiency, accuracy, and compliance
  • Manage commercial partnerships, including payment gateways, to optimize efficiency and performance
  • Refine sales materials for the inbound sales process
  • Support the pricing strategy to simplify customer decision-making and improve conversion, particularly with inbound and SME sales
  • Support the design and implementation of billing processes for smoother operations post-sale
  • Support the design and implementation of customer success processes to ensure the best possible customer experience post-sale


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