Transaction Operations Lead

2 weeks ago


Makkah, Makkah Province, Saudi Arabia Salla Full time

The Payment Getaways Operations Manager at Salla is a critical position that drives the success of our payment processing ecosystem.

This role requires a strong leader who can manage a team of payment specialists and collaborate with cross-functional teams to achieve business objectives.

Responsibilities:

  • Lead a team of payment specialists to ensure seamless payment transactions for merchants and customers
  • Develop and implement operational policies and procedures to ensure compliance and efficiency
  • Collaborate with the Fraud Risk Analytics team to develop fraud detection and prevention measures
  • Analyze data to identify trends and implement process improvements
  • Provide subject matter expertise and recommendations to cross-functional teams
  • Stay updated on industry trends, technologies, and regulations
  • Partner with Product Managers to drive innovation and improve user experience
  • Manage and develop the team to operate 24x7x365 financial support and payment processes

Requirements

  • Bachelor's degree in Computer Science, Finance, or a related field
  • 5+ years of Payment Getaways Operations management experience
  • Strong understanding of payment processing workflows and gateways
  • Familiarity with industry regulations and security standards
  • Excellent project management, problem-solving, and decision-making skills


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