Empowerment Specialist
6 days ago
About Maximus KSA | ماكسيموس السعودية
We are dedicated to helping individuals navigate their empowerment journey with confidence and support. Our team is committed to providing top-notch guidance and assistance to beneficiaries, ensuring they receive the resources and encouragement needed to succeed.
**Key Responsibilities:**
- Welcome beneficiaries and provide detailed information about our program and its benefits.
- Guide beneficiaries through the assessment process, utilizing technology such as handheld tablets.
- Conduct motivational interviews and discuss assessment outcomes with beneficiaries.
- Create action plans based on assessment results and available services.
- Monitor beneficiary progress and maintain up-to-date case notes.
- Escalate any unresolved queries and ensure beneficiary satisfaction through surveys.
- Collaborate with team members and other departments to ensure seamless service delivery.
- Uphold company policies, procedures, and ethical standards at all times.
Requirements:
- Bachelor's degree in a relevant field.
- Fluency in English and Arabic.
- Minimum 1 year experience working with beneficiaries.
- Familiarity with CRM systems or similar technology.
- Strong communication, relationship-building, and problem-solving skills.
- Compassionate, resilient, and dedicated to serving the community.
What We Offer:
We are committed to creating a dynamic work environment that fosters growth, innovation, and teamwork. If you're passionate about empowering individuals and making a real difference in people's lives, we want to hear from you.
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