Training Coordinator
1 week ago
We are seeking an experienced Training Coordinator to join our team in the Fulfillment Center. The successful candidate will be responsible for coordinating and executing training for all process paths, ensuring that employees have the necessary skills and knowledge to perform their duties effectively.
Main Responsibilities:- Coordinate and execute training programs for all process paths, working closely with Instructors and Peer Trainers to ensure high-quality delivery.
- Deliver Instructor training, observation, and coaching to improve learning outcomes and retention rates, as well as maintain accurate and up-to-date training records.
- Develop and deliver high-quality training materials that meet the standard and provide a positive learning experience for employees, while also analyzing data on a daily basis to identify areas for improvement.
- Work with operations to organize cross-training for the operations team, supporting peak skill requirements and business needs, as well as providing feedback to Instructors and Peer Trainers on their delivery and NH groups' performance.
- Ensure all tests and audits are completed, and responses are tracked to measure employee understanding and proficiency, while also collaborating with the recruitment team to support the hiring of Instructors and Peer Trainers.
- Attend meetings as required, providing information and insights to support business decisions and drive success, as well as working in partnership with agency managers to improve new hire performance.
- High school or equivalent qualification
- Ability to work a flexible schedule, including weekends, nights, and/or holidays
- Physical ability to lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Commitment to working 40 hours/week, with overtime as required
- 1+ years of experience using Microsoft Office products and applications
Amazon is committed to creating an inclusive workplace where everyone can thrive. We are an equal opportunity employer and do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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