Operations Manager

5 days ago


Jeddah, Makkah Province, Saudi Arabia BUPA Arabia Full time
Role Summary
We are seeking a highly skilled Operations Manager - Sales Support to join our team at Bupa Arabia. As a key member of our sales operations team, you will play a critical role in supporting our sales teams in achieving their objectives.

About You:
The ideal candidate will have a proven track record of success in sales operations, with excellent analytical and problem-solving skills. You will have a strong understanding of the health insurance industry and its regulations, as well as experience working with CRM systems.

Key Responsibilities:
  • Sales Support:
    • Prepare and review proposals and contracts for sales teams.
    • Ensure timely delivery of broker documents for renewals.
    • Verify compliance with CHI and SAMA regulations.
  • Business Operation services:
    • Process new business requests using BIGQ.
    • Handle renewals using GRQ.
    • Prepare PCF and coordinate with stakeholders for system application.
    • Create certificates and letters for contracts and member insurance coverage.
    • Extract reports and maintain active member lists.
    • Coordinate with the archiving team to archive signed contracts.
    • Process CRM opportunities and reflect client requirements.
    • Validate received data from clients via system and prepare according to Bupa Arabia standards.
  • Reporting:
    • Generate NB, Renewal, Active book reports, and update Salesforce regularly.
    • Log TPF's and share with stakeholders twice monthly.

What We Offer:
Competitive salary and benefits package, including medical insurance, retirement plan, and paid time off.

About Bupa Arabia:
Bupa Arabia is a leading provider of health insurance services in KSA, committed to delivering high-quality healthcare solutions that meet the evolving needs of our customers.
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