As a skilled Receptionist, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our front office.

Key Accountabilities:

1. Greet visitors and accept deliveries in a professional and courteous manner.
2. Handle incoming calls and operate the switchboard with efficiency and accuracy.
3. Maintain accurate and up-to-date office directories.
4. Provide visitors with a warm welcome and direct them to the relevant personnel or facilities.
5. Control and issue visitor badges, ensuring a secure and organized environment.
6. Implement company policies regarding office transport use, safety, and safety inductions for visitors.
7. Notify company personnel of visitor arrival in a timely and efficient manner.
8. Receive, sort, and distribute daily mail and deliveries with attention to detail.
9. Order front office supplies and maintain an inventory of stock to ensure a well-stocked and organized workspace.
10. Update calendars and schedule bookings of company public spaces with precision and accuracy.
11. Organize and coordinate catering for public activities as required.
12. Support continuity among work teams by documenting and communicating actions effectively.
13. Support business groups with company-wide announcements to be notified by reception.
14. Develop an effective filing system for related key documents.
15. Collate and distribute monthly reports with attention to detail and accuracy.
16. Perform basic administrative duties with a high level of proficiency.
17. Monitor reception tidiness and order, maintaining a clean and organized workspace.

Qualifications

PERSON SPECIFICATION

Qualifications

1. Minimum secondary school certificate.
2. Any additional certification in Office Management is a plus.

Technical / Business Skills

1. Knowledge of office management systems and procedures.
2. Excellent time management skills and ability to multi-task and prioritize work.
3. Highly motivated and self-reliant.
4. Attention to detail and problem-solving skills.
5. Confident and assertive.
6. Open thinker and innovator.
7. Flexible and adaptable.
8. Accuracy and meticulous.
9. Punctuality.
10. Flexible and efficient.
11. Excellent computer skills - Computer literate - MS Office / Excel / Power Point.
12. Patient and Customer service oriented.

About Us

Wood is a global leader in consulting and engineering, helping to unlock solutions to critical challenges in energy and materials markets. We provide consulting, projects, and operations solutions in 60 countries, employing around 35,000 people.

Diversity Statement

We are an equal opportunity employer that recognizes the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.