Repair Shop Team Lead

7 days ago


Jeddah, Makkah Province, Saudi Arabia Unilode Aviation Solutions Full time

About Our Company

At Unilode Aviation Solutions, we strive to deliver exceptional service to our customers by providing innovative and efficient solutions.

About the Role

We are seeking an experienced Station Manager to join our team and contribute to our success. The ideal candidate will have a solid understanding of MRO operations, supervisory experience, and a customer-focused approach.

Key Responsibilities

  1. MRO Operations: Oversee and support the daily operations of our repair shop facility, ensuring all work meets the required standards and procedures.
  2. Customer Service: Provide exceptional customer service, responding to customer inquiries, and resolving issues promptly.
  3. Team Management: Supervise and develop the repair shop team, ensuring they meet their objectives and maintain high-quality workmanship.
  4. Process Improvement: Identify areas for improvement and implement changes to optimize repair shop efficiency and reduce costs.
  5. Reporting and Analysis: Prepare and analyze reports to measure operational performance and identify areas for improvement.

Requirements

  • Qualifications: Trade-based qualification, tertiary business studies, and/or aviation qualifications (e.g., A&P License).
  • Experience: Proven experience in MRO operations, supervisory experience, and customer service.
  • Skills: Excellent communication and interpersonal skills, ability to analyze problems and implement solutions, and a customer-centric approach.


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